Castle Rock Ford

Excellent customer service. Service started on time, communicated progress and any issues encountered. Explained the service at completion. Service started on time, communicated progress and any issues encountered. Explained the service at completion. More

While the sale of the truck went ok, I don't like to give ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need to have the truck serviced there. If the service is good then I'll give a full review and recommendation. I'm hoping it doesn't take more than a couple of weeks to make an appointment and that it won't take long while I'm there but that's what I rate. More

The remote Ford tech was very professional, friendly and prompt and easy to work with. prompt and easy to work with. More

Joel S. was very accommodating in response to my request to keep my car inside overnight. was very accommodating in response to my request to keep my car inside overnight. More

Very kind, courteous and a pleasure to work with. Nic was great in communicating the details of the work and the timeline. Nic was great in communicating the details of the work and the timeline. More

Everything was fine, jimmy and Dillon did a great job. Everything went smoothly for us . Everything went smoothly for us . More

Easy to work with, and communicated well kept me up to date . So t have much else to say date . So t have much else to say More

Great service, customer service and efficient employees. I will continue to use based upon service. I will continue to use based upon service. More

I had my vehicle serviced at Castle Rock Ford Quick Lane. The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castl The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castle Rock Ford to get my vehicle serviced. More

They had really quick service. Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! More