
Castle Rock Ford
Castle Rock, CO
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
Arriving I was met by Service Adviser Alva Mejia, who greeted me by name and took care of every request. She listened to my concerns, took action to complete the service in a very short while I waited. S greeted me by name and took care of every request. She listened to my concerns, took action to complete the service in a very short while I waited. She has outstanding knowledge and empathy. When I thanked her for making things easy she responded “that’s my job”! Tha actual service was completed flawlessly. Honestly, the best dealer service ever More
Gary was great, I knew exactly what was going on with my truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts departme truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts department. JT More
Elva in the Quick Lane is great! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! More