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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

August 08, 2023

Allina demonstrated exceptional customer service, and was knowledgeable about the vehicles discussed; and the process in general. I would recommend her to anyone looking for a new Ford. More

by jrreinhard32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allina McKinney, Derek (sp?)
August 08, 2023

Got me an appointment quickly, IDd the issue and had my truck back to me by the end of the week. The extra drive was well worth the time and gas. They have become my new preferred location in CO. More

by cap1gw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service)
August 08, 2023

They were quick, friendly and ready for me. In the past I didn't like dealerships because they tended to take too long. They were very quick. More

by kcjhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
August 08, 2023

Castle Rock Ford is the place to buy your next vehicle. CR Ford has the best customer service. Steven is patient, and honest, and ensured I got into the right vehicle for me. Steven spent most of the day l More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
August 07, 2023

Sabrina is always great to work with. The service crew got my vehicle in and out quickly. Thank you as always! More

by BJV333
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sabrina 5 stars
August 07, 2023

Extremely pleasant when I called for an emergency window problem and took my car in right away. Valet service home and delivered my vehicle right to to my home after the repair. Excellent!!!! They definitel More

by kj.fulaguvno911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Nessel
August 07, 2023

dropped my truck off before vacation, and Kara took care of coordination and made sure everything was taken care of. it was ready before my return from vacation. great customer service by Kara as always! More

by KPUNCERELLI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
kara nessel , John Garrard
August 07, 2023

Is anyone happy about paying $2700. 00. The work was done right and on time. Not much else you can ask. More

by tbpopken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garrard
August 07, 2023

i needed to get one final service (fuel injection cleaning) taken care of to complete my 100,000 mile maintenance cycle. A few other dealerships said it might take about a month or so to get an appoi More

by DAVID.INDECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
koltone and elva
August 05, 2023

Vehicle was taken in and serviced as scheduled. Service writer was friendly, knowledgeable and very professional More

by PPEDROZA080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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