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Castle Rock Ford

Castle Rock, CO

4.4
1,140 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,140 reviews

August 19, 2023

Service was prompt and professional. My service advisor also provided a discount for me since my bill was over $2000. I have been happily using Medved/Castle Rock Ford for well over a More

by DMILLER425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Strizich
August 19, 2023

Absolutely no surprises. Did exactly what they said they would do. Worked with us while our trade was out of town. More

by kirk7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
August 19, 2023

Terrible your diagnosis was a joke prices over inflated I will never bring my car’s back to you I am telling everyone I know More

by WCANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of them
August 18, 2023

Initial appointment was canceled due to online scheduling issue with dealers systems. Second appointment went flawlessly. More

by christianeryn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
August 18, 2023

Overall a great experience buying a car with this dealer. We had discussed cars with two dealers before going here and were disappointed in the lack of care or blatant lies in what they quoted vs what was ho More

by chasm03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary - manager
August 18, 2023

I found this to be a thoroughly enjoyable experience from start to end. The front desk was so efficient and her car was in an out any surprisingly short amount of time. Great experience. More

by GILLESPIETJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
August 17, 2023

Good experience and communication from the team. I appreciate the help. Thanks again will be back More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 17, 2023

Great service and friendly staff, I will recommend this dealership to All my friends and family! Great job More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
August 17, 2023

Our customer service adviser was great and communicated very well with us! We are happy with the repairs done to our vehicle. More

by EMIELLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
August 16, 2023

Joel Strizich is an outstanding service rep. He earned my trust from the beginning of our conversation regarding my car needs. As an elderly woman he understood me and was respectful for which More

by MARCINELSON1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Strizich
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