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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

August 23, 2023

Kara was absolutely great help! ! She made the process easy and painless. I will definitely bring my vehicles back for service here. Thank you for taking good care of me! More

by ZACHARYMILLER0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Nessel
August 23, 2023

Always the best service! The staff is always thorough, timely, and very professional. Only place I take my vehicles!! More

by SEAN0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
August 22, 2023

First time buyer experience with this dealership was 5-Star! My salesman, Jalen Fredericks was courteous and professional and not "pushy". I had many decisions to make on a personal level which relate More

by stusmithphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek in finance (5-star), Jimmie Ford
August 22, 2023

Good, closing took some time though. ALex messed up some address and that delay the process some time More

by garthgerhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
alex
August 22, 2023

On time. Delivered vehicle when completed. Very courteous staff. Checked vehicle for air filters and oil filter More

by NPANKRATZ000
Recommend Dealer
Yes
Employees Worked With
Not sure
August 22, 2023

I found the vehicle I wanted and got in contact with the dealership. Dmitry immediatly started helping me and answered all of my questions. I was purchasing this vehicle remotely, about 2.5 hrs away, and wa More

by bnutkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Yates, Dmitry Goncharoff
August 22, 2023

The service department is great and very knowledgeable and they we able to find my parts very fast. More

by MIGNONJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen Fredericks, Kara in Service, Jimmie Ford
August 22, 2023

Service went great. Super to schedule and my service rep was very knowledgeable and answered all my questions. More

by bdelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 21, 2023

Jimmie Ford was a pleasure to deal with and made purchasing my new Ford truck very easy. No pressure, upfront and honest. Jimmie thanks again! More

by fcpavey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
August 21, 2023

Sabrina Boes and Jim Ford are excellent representatives of your dealership and should be given a pay raise as soon as possible. More

by jimford3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Boes, Jimmie Ford
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