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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

September 09, 2023

They did a great job trying to find me a new Bronco. Thank you Dillon!! More

by michaelcfody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Nyman, Dmitry Goncharoff
September 09, 2023

Great people that keep you informed and do not try to over sell you Fast service More

by CHESTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
September 08, 2023

Leaving 2 stars because the truck did get fixed but the communication was some of the worst I've ever seen. I had no idea about the status of my truck repair throughout the week, even pressing through tex More

by nhochhal
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
September 08, 2023

Joel in the service department, simply put outstanding! Direct, efficient and spot on with his approach to customer service. More

by KAMSTRATODD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel S.
September 08, 2023

I like that they check previous work to see what I need or don't need. I feel confident that they're mot trying to cheat me More

by MPILGRIM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
September 08, 2023

Dimitri was amazing! I have bought two vehicles from him now, and he has both times had my best interest in mind. More

by kenhall1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, mechanic, Dmitry Goncharoff
September 08, 2023

I have used Groove Ford on Arapahoe Rd thinking they were my best option. Wrong! Castlerock Ford is the place to go. The actually make you feel welcome and are open and honest about what the services you req More

by daflanman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sargenti
September 07, 2023

Amber was very professional and helpful. She made the appointment very painless and quick and insured my car’s maintenance requirements were met. More

by RRDYESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sargenti
September 07, 2023

Sabrina was great to work with. Everything was fine. Dealer rarer is a pain to use More

by Happycar123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SabrinaBoes
September 07, 2023

they fixed the problems quickly so i got my truck back on time. even fixed additional issues. More

by KGIRDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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