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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

September 16, 2023

Great to work with the staff was great made it easy to get a car well done More

by dunswag78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Garrard
September 15, 2023

The service center took care of the needed service in a timely and efficient manner. More

by KEVINJOHNCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
September 15, 2023

Had my car towed due to a transmission issue. Let a note with the key in the drop box on Sunday afternoon. CR Ford repaired the car under warranty without a moment's notice. Car runs better th More

by HLEWISNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Don't remember their name.
September 15, 2023

Joel was great! He went above and beyond to make sure that my wife and I were taken care of More

by dustind2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Strizich
September 14, 2023

Amber was very helpful in finding the right tires for my vehicle. I appreciated it More

by JILL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
September 14, 2023

While traveling through the area on vacation, the shop foreman, James, was more than helpful to get our truck repaired and back on the road again. More

by KBENATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, shop foreman
September 14, 2023

Found my dream car and was able to make the purchase but the process was extremely slow and staff needed two or three calls/emails before responding. Also feel we were scammed into purchasing a lojack optio More

by 719clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary, Taylor and their manager
September 14, 2023

The service was prompt and staff was helpful and courteous. Dealership was clean and friendly. More

by PAMKRON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sargenti
September 14, 2023

Have used them for years. Trust their opinion and advice. Have always been pleased with the quality of service and repairs. More

by RICHARD78024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sargenti
September 13, 2023

Great team, followed through and made process easy, would use them again in the future. More

by joshua42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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