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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

September 25, 2023

This Ford dealership was fast thorough and clean. The waiting room was also a comfortable space More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
September 25, 2023

Joel was fantastic! Get me in and out quick. Will be back for sure. Thanks More

by socal92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Goncharoff
September 24, 2023

Very helpful, willing to jumó through hoops to help their customers. 10 out of 10 recommend More

by bjohnston850
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Farey
September 24, 2023

Mike was terrific to work with. I had an unforeseen health issue that caused me to miss our original close date and he kept things on track and kept me well informed the whole way. More

by mdp131
Recommend Dealer
Yes
Employees Worked With
Mike fertal
September 23, 2023

Very efficient, got my truck out when they said they were going to get it out, and did a good job More

by FRANK-ESPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
September 23, 2023

No work was performed. A very nice service person came to my house to see if I was eligible for a recall on windshield wipers. He said I was and he would order the parts. More

by TNEHLS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 22, 2023

Excellent friendly professional staff. Had a great experience overall. Knowledgeable and helpful. And the work was as expected. More

by z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Vern
September 21, 2023

Work not completed as promised. Did not have part to repair the part they broke when trying to fix recall. Promised to deliver car three times before doing so. Telephone service Stin More

by JBURRELL868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No employee
September 21, 2023

Filipe was courteous, knowledgeable and helpful. Had a great experience overall. Pleased with our new truck More

by colukes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Filipe and Derrick
September 21, 2023

Good experience from start to finish. It is my 3rd new car from this location. More

by kevin@drkevinchrist.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael F(sales), Derrick (financing)
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