Castle Rock Ford

Mike was terrific to work with. I had an unforeseen health issue that caused me to miss our original close date and he kept things on track and kept me well informed the whole way. I had an unforeseen health issue that caused me to miss our original close date and he kept things on track and kept me well informed the whole way. Above and beyond! More

Very helpful, willing to jumó through hoops to help their customers. 10 out of 10 recommend customers. 10 out of 10 recommend More

Very efficient, got my truck out when they said they were going to get it out, and did a good job going to get it out, and did a good job More

No work was performed. A very nice service person came to my house to see if I was eligible for a recall on windshield wipers. He said I was and he would order the parts. A very nice service person came to my house to see if I was eligible for a recall on windshield wipers. He said I was and he would order the parts. I'm waiting for the install. When will that be? More

Excellent friendly professional staff. Had a great experience overall. Knowledgeable and helpful. And the work was as expected. Had a great experience overall. Knowledgeable and helpful. And the work was as expected. More

Work not completed as promised. Did not have part to repair the part they broke when trying to fix recall. Promised to deliver car three times before doing so. Telephone service Stin Did not have part to repair the part they broke when trying to fix recall. Promised to deliver car three times before doing so. Telephone service Stinks! More

Filipe was courteous, knowledgeable and helpful. Had a great experience overall. Pleased with our new truck Had a great experience overall. Pleased with our new truck More

Dimple drop off, kept in touch, performed updates quickly. Joel was very helpful and personable. quickly. Joel was very helpful and personable. More

Good experience from start to finish. It is my 3rd new car from this location. It is my 3rd new car from this location. More

Dealership was fine to work with. Provided quick efficient service. Vehicle was as expected. Would recommend Provided quick efficient service. Vehicle was as expected. Would recommend More