Castle Rock Ford

We rated exceptional service because we had to purchase two new trucks within a month due to a car accident. They were so helpful in getting us into a new truck in a timely manner!! Thank you Matt,George a two new trucks within a month due to a car accident. They were so helpful in getting us into a new truck in a timely manner!! Thank you Matt,George and Paul! We appreciate everything you did to make it possible to drive a new truck again!! More

We visited MedVed with the intent of purchasing a new car for my wife. We purchased the a new Ford Escape, the staff were excellent and dealt with a myriad of issues for us with professionalism and expediti for my wife. We purchased the a new Ford Escape, the staff were excellent and dealt with a myriad of issues for us with professionalism and expeditiously as possible. They stayed very late the night before Thanksgiving (well past their closing time) to make sure that we were taken care of. I think that the team that we worked with was excellent and we would recommend them to others. More

These guys are great. Mike was professional and very detailed. The transaction went smooth and painless. Jennifer made the "Tough Part" seem simple and pleasant. Absolutely amazing for a bunch of New Yo detailed. The transaction went smooth and painless. Jennifer made the "Tough Part" seem simple and pleasant. Absolutely amazing for a bunch of New Yorkers!!!!!!!!!! The best experience buying a car I ever had. Thanks guys. More

Terry was exceptionally helpful throughout the entire car buying process. He was patient, honest, and he even drove to Loveland from Castle Rock to get the paperwork signed! Terry is now the only car sales buying process. He was patient, honest, and he even drove to Loveland from Castle Rock to get the paperwork signed! Terry is now the only car sales rep I will work with. He was a breath of fresh air in a process that can often be grueling. The dealership was willing to negotiate with us and big Mike in finance and Mike who manages new car sales were both very helpful. My wife loves her new car and so do I. We both appreciate everyone who worked with us, especially Terry. More

Very friendly employees, made you top priority, and made sure that you made the best choice possible for your needs. Had a great experience and look foreword to working with them in the future. sure that you made the best choice possible for your needs. Had a great experience and look foreword to working with them in the future. More

My experience was excellent from the first call this morning to the end of the purchase. I previously had been working with two other dealers, and never received the friendliness and willing to work wi morning to the end of the purchase. I previously had been working with two other dealers, and never received the friendliness and willing to work with my needs as Medved did. I appreciated Jim Davis's down to earth friendly personality, with no pressure, I will defiantly go back to him when I purchase another vehicle. Michael Collins was great to work with as well, he was honest very friendly, straight forward, professional, just like how I like to be treated. Michael Clemison made me feel very comfortable with all the end transactions. He made it fun with his great personality! Overall I had the best experience I have ever had with dealership. In the future I will be referring as well as returning to Medved when I need a vehicle. More

I wanted to cosign on a new Jeep Compass for my 18 year old daughter, so I called MedVed and talked with Otis, a new sales person. I explained what kind of car we were looking for, the must have features, old daughter, so I called MedVed and talked with Otis, a new sales person. I explained what kind of car we were looking for, the must have features, and Otis went to work looking for the right car, keeping me posted via email several times during the day and the next day. Otis found a couple of vehicles that met our requirements, so we sent to the dealership to test drive. My daughter found the car so we started the deal. Steve, the sales manager, found $3250.00 of incentives which greatly reduced the price of the vehicle. Steve also worked hard to get us a great deal on our trade in value. Two hours later, we walked away with the right car. Btw, this is the 4th vehicle we've purchased from MedVed, and would definitely recommend Otis, Steve, and the MedVed team. Thanks guys, Troy More

Agreed on one price and went in finance and changed numbers. Crooked and when questioned I was told i was tired and didnt understand the process. Go home and sleep on it. numbers. Crooked and when questioned I was told i was tired and didnt understand the process. Go home and sleep on it. More

I had been to this dealership in years past and left very di sappointed and bought somewhere else. I was hesitant to go there today, but I was glad I did. The salesman and management staff were very knowledgea sappointed and bought somewhere else. I was hesitant to go there today, but I was glad I did. The salesman and management staff were very knowledgeable and I was able to get a good deal on the truck. Their staffing has improved greatly and I would not hesitate to go back and would refer others to go to Medved Ford in Castle Rock for their vehicle purchases. The whole experience was good and they had a good selection of vehicles to choose from. Unfortunately after completing the purchase every trip to them has been a bad experience. They have made mistake after mistake working on the truck. And they were all simple tasks. I will not take it back to them to do anything. They do not seem to care about the vehicles they work on and there is no attention to detail. More

I never thought buying a car could be so easy and such a great experience. The dealership was clean, I was immediately greeted by multiple staff members. My sales woman took the time to listen to all of m great experience. The dealership was clean, I was immediately greeted by multiple staff members. My sales woman took the time to listen to all of my questions and answer them clearly. While in finance I never felt pressured and I knew exactly how much my payments would be and they got me in and out so fast so I could enjoy my new, beautiful ford. The experience didn't stop there, my sales women then took me through a complete and total overview of my vehicle so I left confident driving my new vehicle. Best buying experience ever, I will defiantly be buying from Medved again! More