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Castle Rock Ford

Castle Rock, CO

4.5
1,138 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,138 reviews

October 19, 2015

One More Thing We drove about 90 miles to this dealership because we knew that our experience would be great! They did not disappoint at all! We love our new vehicle More

by DiBi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Pacheco, Bill Maffeo
October 08, 2015

Excellent Service Nicole, the Quick Lane service advisor, was efficient, knowledgeable, prompt and very friendly. Nicole went out of her way to make sure the shuttle s More

by pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
October 01, 2015

everything was amazing all the people were amazing Ryan, Eric, and Tevis were so incredible! everyone was so friendly so consistent so amazing, attentive and understanding and patient. Thank you everyo More

by Nicole5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Eric, and Tevis.
September 30, 2015

Great People We went in with a small problem. The service person looked at it and said "We would be happy to fix it, but ,if you like, I can show you how to very e More

by seanfink
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know
September 22, 2015

Recall for TCM software update. All our dealings with the service dept. have been very satisfactory, and Did not have to wait to long before vehicle was ready for us. More

by ghwheel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager
September 18, 2015

Best car buying experience! We have purchased 4 cars from Medved in Castle Rock. The last two cars we purchased from Eric Cody. He gave us an unbeatable deal on our new Ford Flex More

by Cynthiagranados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cody
September 16, 2015

Critique of Medved Ford, September 2015 Q The service manager (Nickey) is excellent. She greeted me warmly and she listened to my concerns. She kept me up-to-date regarding the work being d More

by Coloradojack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickey
September 16, 2015

What a relief At the beginning I felt guarded about the car salesman having my best interest, but by the end I felt comfortable with Doug Sheehan. He was informativ More

by The searcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cody, Doug Sheehan
September 14, 2015

Fast, easy and painless Our experience with Medved Ford was top-notch. Our sales rep Terry Sunderlin was great. I highly recommend this dealer to those that value a positiv More

by mmmarrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sunderlin
September 13, 2015

Service was quick and excellent Service rep was very friendly and the service was very fast. I had expected an hour wait and they were finished in 30 minutes. I was very pleased--- More

by sparky3642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
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