Castle Rock Chrysler Dodge Jeep Ram

Went in for a recall. Was told it could take-up to 2 hours to complete. Waited at dealership. Texted for update. Found-out part was unavailable to complete recall. Did hav Was told it could take-up to 2 hours to complete. Waited at dealership. Texted for update. Found-out part was unavailable to complete recall. Did have software/navigation software upgraded (.4/hours). Waited 2 1/2 hours for 24 minute of service. If I didn’t text wonder how long I would had been sitting there before being contacted? Waited 6 weeks for appointment, going back next week hoping for completion. More

I have purchased ten vehicles (seven buy and three lease) over the course of my life and my experience with Castle Rock Chrysler Dodge Jeep Ram was without doubt the very best. Eric Cody, Ray Belanger, Dan S over the course of my life and my experience with Castle Rock Chrysler Dodge Jeep Ram was without doubt the very best. Eric Cody, Ray Belanger, Dan Shields, Lexi Smith, and Scott Malone contributed to making all facets of my car buying / trade-in an EXCEPTIONAL experience. This outcome was driven by the strong depth and breadth of their knowledge, professional and friendly demeanor, honesty, and no-pressure selling approach. Pricing on both my purchased and trade-in vehicles were fair and fully met expectations. In closing, I strongly and enthusiastically recommend this dealership to anyone in the market for a new or used vehicle. NOTE: The highest available rating for the questions that follow is "Very Good". If had been allowed, I would have rated each question as "Exceptional" (highest possible rating). More

We had a great experience. All of our concerns and questions were answered and addressed. Dennis and Gino were excellent with helping us through the process. All of our concerns and questions were answered and addressed. Dennis and Gino were excellent with helping us through the process. More

Very good follow up by Trisha and John. They both were fast and efficient and did what they could to complete a sale. Well done. They both were fast and efficient and did what they could to complete a sale. Well done. More

Excellent pre (Tricia Nunn) sale service and during the purchase visit (Dan Shields, Scott and Lexi Smith) from the whole team. I highly recommend this dealership and will use them for future car purchases purchase visit (Dan Shields, Scott and Lexi Smith) from the whole team. I highly recommend this dealership and will use them for future car purchases More

Brandon and team a quick and complete solution for my vehicle. I have really appreciated this team's excellent engagement, communication and complete work. vehicle. I have really appreciated this team's excellent engagement, communication and complete work. More

Corinne did a great job in helping me find just the right Jeep Cherokee Limited Jeep Cherokee Limited More

Simple repair and simple process. I was in and out within a few minutes. I have I’ll call them again in the future for fs. I was in and out within a few minutes. I have I’ll call them again in the future for fs. More

Left our Ram to fix 2 recalls and expected to have to leave the vehicle overnight, but the work was finished that same afternoon. leave the vehicle overnight, but the work was finished that same afternoon. More

The Castle Rock Chrysler Dodge Jeep Ram dealership was the greatest dealership I’ve ever been to! They had great customer service, they made sure everyone who was looking into getting a car was well taken the greatest dealership I’ve ever been to! They had great customer service, they made sure everyone who was looking into getting a car was well taken care of! More