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Castle Rock Chevrolet GMC - Service Center
Castle Rock, CO
104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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104 Reviews of Castle Rock Chevrolet GMC - Service Center
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January 28, 2024
Great place to get you car fixed, good people and the work is as agreed and on time. work is as agreed and on time. More
by old guy
Employees Worked With
January 18, 2024
Poor communication in service. Attitude given when asking for a rough idea on timeframe. Have to call them to get an update. Poor service wouldn't recommend. Attitude given when asking for a rough idea on timeframe. Have to call them to get an update. Poor service wouldn't recommend. More
by Kjcars22
Employees Worked With
Zak
January 12, 2024
Having just spent 2 full days at Castle Rock GMC for a 3-4 hour job getting a power steering pump replaced I can tell you I sure do miss the old Medved Dealership and it's professionalism and competence. 3-4 hour job getting a power steering pump replaced I can tell you I sure do miss the old Medved Dealership and it's professionalism and competence. I bought my Hummer at Medved 18 years ago in 2006 and all service on it was done at Castle Rock Medved until they went out of business. None of the old competence and professionalism of Medved is apparent at Castle Rock GMC. It's hard to believe their service department doesn't even have a runner to go get parts from the illusive "Distribution Center" in Denver and I had to wait overnight to get a Power Steering pump. Every auto parts store in the Continental US has a runner to go fetch parts. Not Castle Rock GMC. It seems Castle Rock GMC Service Department is in need of some Adult Supervision. I will hence forth take my business elsewhere. More
by skeagles67
Employees Worked With
Service
December 28, 2023
I trust this dealership to provide professional advice for my older truck and keep it in excellent working order. My truck is a 2009 Chevy Colorado and it has only been serviced at Castle Rock Chevrolet G for my older truck and keep it in excellent working order. My truck is a 2009 Chevy Colorado and it has only been serviced at Castle Rock Chevrolet GMC since its purchase at a dealership in Denver. All of the recently hired service advisors are excellent and a pleasure to work with. Keep up the good work!! More
by wild.marya
Employees Worked With
Mikes in the service department
December 14, 2023
Service department was on the ball. Very knowledgeable very detail oriented. Both Mike’s were very good. Very happy that I switched to Castle Rock Chevrolet. Very knowledgeable very detail oriented. Both Mike’s were very good. Very happy that I switched to Castle Rock Chevrolet. More
by cny1972
Verified Customer
