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Castle Rock Chevrolet GMC - Service Center

Castle Rock, CO

4.3
104 Reviews

104 Reviews of Castle Rock Chevrolet GMC - Service Center

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November 13, 2024

Randi was extremely delightful and helpful! Full of insight and very informative. Customer for life! More

by maurinelise82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
October 06, 2024

Some of the best service I’ve had in a long time. Their work was done properly and on time. More

by Double K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Nov 11, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.

September 01, 2024

I would recommend this dealership to my friends, neighbors, relatives in the future. KUDOS to the entire staff!! More

by George Military Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Pattavi
Sep 03, 2024 -

Castle Rock Chevrolet GMC responded

Hello George, thank you for your business and review. We appreciate your recommendation and we look forward to serving you in the future.

July 03, 2024

I’ve had good and bad experience at dealerships, but have to admit I was pleasantly surprised by a recent maintenance issue that I had arise, that was dealt with not only promptly – but with courtesy and pro More

by Micah R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Team
Jul 18, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your business and review. We are always here to help.

June 28, 2024

We were treated very good by Greg and his team they got the problem fixed and our truck is running great again More

by Roger V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mara
Jul 18, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your business and review. We are always here to help.

June 20, 2024

My service advisor was very kind and respectful. He checked my tires and let me know that I was unable to have my tires rotated due to having very bad tires. Unfortunately I’m unable to purchase t More

by cathymborrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jul 18, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your business and review. We are always here to help.

June 17, 2024

Had to travel 30 miles three times terrible service, caused me troubles to get home More

by Rightco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed, Tim
June 07, 2024

Setting appt EASY & fast on their website. Service Advisor, Gregory, VERY friendly & helpful. He kept me informed constantly also. Repair was great! Fast & pleasant.....& VERY NICE Facilit More

by Davecarp80138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory, Service Advisor
May 14, 2024

Everyone has been great to work with. Ed has gone above and beyond to keep my wife on the road. Austin in sales has been very helpful with find a new vehicle as well for her. More

by dmeiborg146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed - service
May 16, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your business and review. The team is always here when you need us and we look forward to serving you in the future.

May 10, 2024

They did a real good job on the service. They did it in a timely manner while I waited. I gave 4 stars because I called one day at about 10:00 am and got the service department voice mail. More

by Jrchesnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Guillory
May 16, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback. This information has been passed along to our General Manager.

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