Castle Rock Chevrolet GMC

Most fun buying a car The best time you could have buying a new car. I usually dread going through the process. But, this was enjoyable. I will always buy cars here. The best time you could have buying a new car. I usually dread going through the process. But, this was enjoyable. I will always buy cars here. More

New car purchase Paul was friendly and helpful, he let me know as soon as a vehicle came in for me to look at and drive. He was willing to search for answers to all Paul was friendly and helpful, he let me know as soon as a vehicle came in for me to look at and drive. He was willing to search for answers to all my questions and explain all features of the car. The purchase of the car went very smooth. Good experience and the car is great. More

Exceptional Saleswoman Your saleswoman Melissa knew a lot about both Dodge & GMC trucks that I inquired about. Melissa went to another dealership to pickup my truck. Your s Your saleswoman Melissa knew a lot about both Dodge & GMC trucks that I inquired about. Melissa went to another dealership to pickup my truck. Your sales manager from Iowa was very helpful in helping Melissa finding the truck I wanted. Meliissa helped clean the truck when she brought it back. I was impressed with her get it done attitude. Jennifer in financing was helpful and pleasant to deal with and the process went fast. Since 2014 my wife and I have purchased a 2014 GMC Truck, 2014 Mustang GT, 2015 Chevy Tahoe and a 2016 GMC Truck More

New Vehicle This is the second car I have purchased from Medved and I have always found them warm and helpful. The buying process can for sure take a long time, This is the second car I have purchased from Medved and I have always found them warm and helpful. The buying process can for sure take a long time, but it was worth it because I love my new car. More

Looking for a tow vehicle Melissa and Nichole did a great job of immediate follow up and follow thru. I will use them and recommend them for excellent customer service Melissa and Nichole did a great job of immediate follow up and follow thru. I will use them and recommend them for excellent customer service More

Awesome Experience!! My husband & I were looking for a new truck to replace our 22 yr. old GMC sierra. We were very impressed with the staff at Medved. Our salesman. S My husband & I were looking for a new truck to replace our 22 yr. old GMC sierra. We were very impressed with the staff at Medved. Our salesman. Steve Bunker. was knowledgeable and extremely accommodating to our needs. We were able to compare the features of a 2015 to the 2016 and also a comparison of the GMC and the Chevrolet trucks. Steve did not pressure us and offered several options for us to compare. It was a wonderful experience for the both of us. Other than our 22 yr old truck. we have another vehicle that is only 7 yrs old. and we recall that the shopping experience for that vehicle was not as enjoyable as our experience at Medved (Castle Rock) We would definitely recommend this dealership to our family & friends. The expertise & patience of our salesman were outstanding. More

Plan to spend at 4 hours in the dealership! I spent 2 hours one day looking and test driving the vehicle I wanted to buy. A few days later I called the salesmen and committed to the purchase. Te I spent 2 hours one day looking and test driving the vehicle I wanted to buy. A few days later I called the salesmen and committed to the purchase. Telling the salesmen I needed to spent as little time as possible doing the paperwork the day I would pickup the vehicle, due to owning businesses and needed to go back to work . The salesmen emailed me a credit application which I filled out and faxed back immediatley along with other papers that were needed. The day we drove all the way down to Castle Rock to pick up our vehicle we first filled out financial papers which was a big problem because of the $500 credit for being a veteran. After 2 hours i ask the salesmen if the vehicle was washed and ready to go. He went back and checked on the vehicle and found out no one has even started to clean the vehicle! The next big issue was waiting for the financial lady to show up to do the paperwork. Once we got into her office she wanted to sell us a maintainence program for thousnads of dollar and was being very pushy about it! The biggest issue of all was the interest rate on the loan. The first day i went to look at the vehicle i talked to the manager about the interest rate. He said it should be a little under 3% with good credit rating, less with great credit. If you put the loan in a corporation, which i did, it should be a little higher about 1/2%. The interest on the loan ended up being 4.2%. My credit rating is not just good, it's great!! When i asked at closing about the interest rate the loan officer never even looked at me. We spent 4 1/2 hours at the dealership not including the 2 hours i spent the first day. The one good thing that happened was our salesmen, Paul Lowery!!!. He was the most knowledgable salesperson i have ever dealt with. If you must buy a vehicle from Medved, buy it from Paul Lowery...you won't be sorry. I will never drive out of my way again to buy a new vehicle from this dealership! More

Fantastic Experience The first time leasing a vehicle and the experience was great. Working with Nicole Hammond was an absolute joy. Pretty much sure that Medved and Nic The first time leasing a vehicle and the experience was great. Working with Nicole Hammond was an absolute joy. Pretty much sure that Medved and Nicole has made me a customer for life. More

Mason was outstanding! Mason made our experience to purchase a pre-owned vehicle very easy. He listened to exactly what we were looking for and showed us only those vehicles Mason made our experience to purchase a pre-owned vehicle very easy. He listened to exactly what we were looking for and showed us only those vehicles. He was very patient. He was also able to get the managers to see what they could do to get us into the vehicle we wanted without us breaking the bank. On top of that, it was snowing hard all day and we forgot to bring out checkbook, but Mason was willing to follow us home and get the down payment so that we didn't have to drive home and back in the snow. Excellent service! More

Excellence in customer service We (my wife and I) have been dealing with Medved since the purchase of our 2008 Tahoe. We also have a 2001 Cadillac DTS. When we need service or ass We (my wife and I) have been dealing with Medved since the purchase of our 2008 Tahoe. We also have a 2001 Cadillac DTS. When we need service or assistance with these vehicles we schedule work with Medved Service Consultants. For approximately the last four years we have exclusively dealt with Doug Greer since he is primarily on the Cadillac side of Medved operations. Doug has always worked with us to arrange timely service and repairs to both vehicles. He has always called in advance if the cost to perform unexpected work was required and provided an estimated cost to see if we wanted the work performed. We had one instance when an elderly aunt was having problems with her Ford Expedition and Doug worked for us to solve the problem which meant replacing the fuel pump. In our dealings with Doug we have always been treated with respect, honesty, and willingness to solve problems in a timely and cost effective manner. Doug represents excellence in a business devoted to serving customer needs; a business that has been elsewhere portrayed as untrustworthy. In the "Vehicle brand serviced" questioned below please note that besides Cadillac, we have had service for a Tahoe and a Ford Expedition Sport Trac More