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Castle Mazda Downers Grove

Downers Grove, IL

3.8
97 Reviews
Welcome to Castle Mazda of Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Mazda of Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1850 Ogden Ave

Downers Grove, IL

60515

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Showing 97 reviews

December 01, 2012

James is great, respectable, and empathetic! He saw my situation and he did everything that he could to help me. When I thought my financing wasn't going to work out, he helped me to feel less disappoint More

by Devon Mackinac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Caris
November 15, 2012

My entire experience at Pugi was terrific because the people were polite, helpful and knowledgable. And most importantly, I got the distinct impression that they wanted me to find the possible vehicle fo More

by conniesampson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Caris
November 07, 2012

Brad was the best ,he did a great job getting my new car for me and I would give him 5 stars .i would give his name to any for my friends. I couldn't get my car for a bit and he would call me once a week to More

by Oliveo shea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad price
October 21, 2012

This was our first visit to this dealership. James was very knowledgable and easy to work with. We did not intend to buy that day, but ended up driving out with a new CX5. We would highly recommend this More

by crynkus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Caris
October 12, 2012

I went there twice for oil change. The price after discount is very good. What I like it that they wash your car after the service is done. Even though it is not thorough wash, it is good enough since More

by tomstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 12, 2012

I had a bad experience at another Mazda dealership and Pugi more than made up for the first experience! James was very helpful and customer friendly. Mike the GM was also very helpful. More

by Casto3346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Caris
October 11, 2012

Service has been very good for my car. Satisfied with the staff. Acceptable replacement of worn parts and information about potential problems pointed out when checking out at payment window. More

by btanaka88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
October 11, 2012

BEEN DEALING WITH PUGI SINCE 1991 WHEN THEY WERE DOWNERS GROVE IMPORTS. WE HAVE 4 MAZDAS IN THE FAMILY NOW AND WOULD NOT GO ANYWHERE ELSE! CHUCK HAS TAKEN CARE OF ME FOR A WHILE AND MIKE MIZWICKI IS GREAT A More

by LITONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHUCK, MIKE MIZWICKI
October 10, 2012

I like taking my car to Pugi Mazda for service, they are friendly, they get the work done quickly so I am not there all afternoon, and I like the style of the building. I like up in Des Plaines, it is wor More

by charles2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Carbone
June 02, 2012

Purchased my new 2013 Mazda CX5 today. Joe was fantastic never pushy and always very upfront and honest. He even watched our son and played Xbox with him so we could work out all the details in finance. We More

by scalaniz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Joe Finance: Mike