Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Mazda Downers Grove
Downers Grove, IL
93 Reviews
Welcome to the Castle Mazda Downers Grove website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Mazda car, truck, or SUV you will find it here. We have helped many customers in or near Downers Grove, Naperville, LaGrange, Darien and Oak Brook find the Mazda of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Castle Mazda Downers Grove has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 93 reviews
April 15, 2008
Overall a very positive experience for my first new car purchase (an '08 Mazda 3 Grand Touring). The facility, personnel, service and selection are top notch and I would highly recommend them to anyone loo purchase (an '08 Mazda 3 Grand Touring). The facility, personnel, service and selection are top notch and I would highly recommend them to anyone looking for a new or used car. PUGI is definitely not your typical car dealership and the personalized service and attention to detail sets them apart from their competition. I truly couldn't be happier with my new Mazda 3! More
by NewM3GT
Employees Worked With
John Kerekes
November 25, 2007
Did a straight internet deal with Pugi Mazda in Downers Grove. I requested an online quote for a specific 2007 Mazda3 s Touring 4-door Sedan from their available online inventory. They gave me an honest, o Grove. I requested an online quote for a specific 2007 Mazda3 s Touring 4-door Sedan from their available online inventory. They gave me an honest, out-the-door price, $2,505 off the vehicle MSRP of $21,060 within 60 minutes of my Monday afternoon request. Drove to the dealer on Wednesday morning to test drive, purchased for cash the same day. Quick, easy, no-hassle shopping provided with great integrity! AN ABSOLUTE PLEASURE TO DO BUSINESS WITH THEM! More
by dealerrater
Employees Worked With
Craig Sims
March 24, 2007
PUGI OF CHICAGOLAND STEAL FROM THE CUSTOMERS. LET ME EXPLAIN, I WENT TO PUGI LAST YEAR AND TRADED IN MY 2000 AUDI A4 FOR A NEW VW PASSAT. I HAD A BALANCE ON MY TRADE FOR 15K. THEY TOLD ME THEY WOULD PAY EXPLAIN, I WENT TO PUGI LAST YEAR AND TRADED IN MY 2000 AUDI A4 FOR A NEW VW PASSAT. I HAD A BALANCE ON MY TRADE FOR 15K. THEY TOLD ME THEY WOULD PAY OFF MY CAR AND MY PAYMENTS WOULD BE 380. I SAID OK AND WE DID THE DEAL. THREE WEEKS LATER MY BANK CALLED ME AND SAID THEY ONLY GOT 10K FROM PUGI. I CALLED PUGI AND THEY TOLD ME THEY PAID IN FULL. I CALL MY BANK AND TELL THEM THAT, THEY SEND ME A COPY OF THE CHECK AND IT WAS ONLY 10K. THE BANK WANTS THE MONEY AND I HAD TO PAY. PUGI WILL NOT RESPOND TO ME OR PAY ME. THEY TELL ME TO TALK TO THEIR ATTORNEY AND NEVER RETURN MY CALLS. I STILL HAVE NOT RECIEVED MY MONEY AND I HAVE BEEN FIGHTING FOR THE MONEY EVER SINCE. IS THIS ENOUGH INFO ON WHY PUGI SUCKS OR DID YOU NEED ANYMORE DETAILS? NEVER BUY A CAR FROM THEM EVER!!!!! More
by johnlombard
Employees Worked With
Mike Mizwicki
