Castle Kia McHenry

Had a great experience with Justin, Josh & Team at Castle Kia McHenry. Very smooth process! Kia McHenry. Very smooth process! More

Overall a very good experience. I worked with Robert and Jordan and they were very knowledgeable and friendly. I worked with Robert and Jordan and they were very knowledgeable and friendly. More

Really smooth process. My sales consultant Kyron was very friendly and helpful throughout the test drive, and walked me through all of my options for purchase. Finance was My sales consultant Kyron was very friendly and helpful throughout the test drive, and walked me through all of my options for purchase. Finance was easy. Would very much recommend both Kyron and Castle Auto Group. More

Best experience buying a vehicle. If you are looking for transparancey with a great deal and service you have to check these guys out. Even if they don't have the vehicle that you wan If you are looking for transparancey with a great deal and service you have to check these guys out. Even if they don't have the vehicle that you want in stock they will get it for you in the matter of 72hrs like they did for me. Thank you Castle Kia for a great deal on my new Kia Telluride!!! More

Castle Kia was extremely helpful with my last purchase! I was able to get a great deal on a new Forte from Jerry Spainer and Alex Connolly. Even though I didn’t want to go into the dealership initially bec I was able to get a great deal on a new Forte from Jerry Spainer and Alex Connolly. Even though I didn’t want to go into the dealership initially because I was worried from past experiences, Andrea pushed me to come in because she said the managers would give me a better deal in the store, she was so right and I am glad I did! Eva & Andrea did a fantastic job with the walkround video they sent over as well! I got a fantastic value on my trade, especially since I brought it in rather than sending over photos as Tyler, the internet sales manager suggested! Thank you Eva, Andrea, and everyone at Castle for a great experience!   More

My husband and I bought a car today from castle Kia in McHenry, Illinois. I can’t say enough about the pleasant experience we had. Max, our salesman made sure we had everything we needed , and was very he McHenry, Illinois. I can’t say enough about the pleasant experience we had. Max, our salesman made sure we had everything we needed , and was very helpful through the entire process. I would definitely contact him again if we need another vehicle. I have to say, the management here is stellar and even the finance department had us feeling like friends. I feel we have found a new dealership for our needs in the future. More

Good people friendly nice to work with got us in and out in a timely matter in a timely matter More

I went in for an oil change today. I asked if they honored competitors coupons and the service manager said not usually. So I asked if he would take this one and he then said they do n I asked if they honored competitors coupons and the service manager said not usually. So I asked if he would take this one and he then said they do not take competitors coupons and told me it would be an hour and a half wait. I asked if I could leave my info and come back in then. He said no. I asked if I could make an appointment. He said they do not take appointments for only oil changes. So why have an online appointment calender on their website? He looked bored and as far as Customer Service, I will take my money elsewhere and avoid this place in the future. More

Courteous, no pressure at all! As you would expect our salesman met us at the door and queried us as to our ideas. Our salesman was Matt Knudsen and was patient. Matt knew the vehi As you would expect our salesman met us at the door and queried us as to our ideas. Our salesman was Matt Knudsen and was patient. Matt knew the vehicles well and answered our questions. When the decision to buy was made the purchase process was smooth and stress free. A very good experience overall! Matt Knudsen is a nice fellow! More

Ed Chambers made our purchase of a KIA Sportage a very smooth experience. He was knowledgeable, thorough and easy to talk to. My son brought me there after purchasing his KIA and now my other son is s smooth experience. He was knowledgeable, thorough and easy to talk to. My son brought me there after purchasing his KIA and now my other son is strongly considering buying one. Thank you, Ed Chambers….5 Stars! More