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Castle Ford of Michigan City

Michigan City, IN

4.4
471 Reviews
Call Dealership (219) 809-2286
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3930 Franklin St

Michigan City, IN

46360

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471 Reviews of Castle Ford of Michigan City

June 22, 2023

Sam knows her stuff about cars! She tries her best to get you want you want! More

by Stacy Wheeler
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Moffitt
Report | Print
Jun 25, 2023 -

Castle Ford of Michigan City responded

Hi Stacy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Jake was awesome! I hate car shopping, but Jake made it so easy and comfortable. I never felt like I was pressured, and he went above and beyond trying to find a truck More

by Blake
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Woods
Report | Print
Jun 26, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

June 21, 2023

Desirea was amazing! She is great at listening to what you want and making sure it meets your every need! I’ll definitely be back and will highly recommend her to family More

by Tdoughty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Report | Print
Jun 23, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 21, 2023

Desirea and the GM Greg was amazing they made my purchase smooth and easy i would highly recommend her she was fantastic More

by Sophia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Report | Print
Jun 24, 2023 -

Castle Ford of Michigan City responded

We are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

June 21, 2023

Desirea was fantastic! managers were awesome between Desirea & Greg the GM they made my purchase so easy and smooth i couldn’t thank them enough More

by Sophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Report | Print
Jun 23, 2023 -

Castle Ford of Michigan City responded

Sophia, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!

June 21, 2023

Desirea was very helpful she did everything she could to make sure the car we wanted would work. I would recommend to anyone!! Thank you More

by Tdoughty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Report | Print
Jun 24, 2023 -

Castle Ford of Michigan City responded

Hi, we appreciate your recommendation of our dealership! Thank you again for choosing Castle Ford, LLC, and we hope to see you again soon!

June 21, 2023

Sami is great. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone. More

by Jaime_Llorens
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trace Kennedy, Samantha Moffitt
Report | Print
Jun 23, 2023 -

Castle Ford of Michigan City responded

Hi, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2023

Desirea was amazing to work with! She went above and beyond to help me and I cannot recommend her enough! She has a great personality and is extremely responsive. She definitely goes More

by jnkessler10
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Report | Print
Jun 22, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2023

The sales person was awesome. The manager was a butt whole. Very disrespectful . If I had not liked the truck and the salesperson Sam had not been so helpful. More

by annathomas259
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Harper, greg harper, Samantha Moffitt
Report | Print
June 19, 2023

Fixed the trim on car, but couldn’t fix leak because couldn’t find it so have to take back when raining! More

by ruthelmaleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Moffitt
Report | Print
Jun 21, 2023 -

Castle Ford of Michigan City responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (219) 879-5381 and we will do our best to make this better. We hope to hear from you soon.

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