Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Ford of Michigan City
Michigan City, IN
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
June 19, 2023
Fixed the trim on car, but couldn’t fix leak because couldn’t find it so have to take back when raining! couldn’t find it so have to take back when raining! More
by ruthelmaleslie
Employees Worked With
June 18, 2023
Jake was so nice and super knowledgeable. The whole process was quick and easy! Jake is the best! The whole process was quick and easy! Jake is the best! More
by Ella
Employees Worked With
June 18, 2023
I had a great time shopping here. Sales staff made the whole experience worth recommending. Unfortunately they did not have the vehicle I was interested in, but I would recommend them Sales staff made the whole experience worth recommending. Unfortunately they did not have the vehicle I was interested in, but I would recommend them for their efforts and friendliness. More
by KJo2398
June 17, 2023
Great experience, great people. Took the stress out of buying a vehicle, we definitely be returning for my next vehicle. Took the stress out of buying a vehicle, we definitely be returning for my next vehicle. More
by KJo2398
June 13, 2023
High pressure add on at Dale won't take no for an answer high interest rates high interest rates More
by frankpogorzelski
Employees Worked With
June 05, 2023
Tom O'Neill was great to work with. We have purchased 1 truck and plan on purchasing more from Tom in the future!!! We have purchased 1 truck and plan on purchasing more from Tom in the future!!! More
by eholt
Employees Worked With
May 30, 2023
Rachel is the best salesperson I have ever worked with. She did everything she could to get me the car I wanted, while listening to my concerns and working to get me the payment I was comfortable with. She She did everything she could to get me the car I wanted, while listening to my concerns and working to get me the payment I was comfortable with. She truly listened to my concerns and worked to get us our dream car. More
by chaynes1002
Employees Worked With
May 23, 2023
Sam was my sales associate. She was absolutely the best with handling everything including sale She was absolutely the best with handling everything including sale More
by Dashawn Nunn
Employees Worked With
May 14, 2023
It was a Horrible experience, The truck was junk. They will not help in anyway after the sale. They will not help in anyway after the sale. More
by BRANDON
