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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

August 07, 2017

Exceptional Dealership Amazing experience at Castle Ford. From Matt Brown (sales associate) to Tom Roberts (finance manager) to John Kabzinski (general manager), I was absol More

by Bob Kindmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown and John Kabzinski, Tom Roberts
July 30, 2017

Great Dealership I was very impressed with Castle Ford. This dealership is a no nonsense place and tells you the reality. Milton was a great sales representative hone More

by JoanneR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2017

Warranty issues I had an issue with front brakes (vibration) they fix them. Had issue again and they replaced front brakes and rotors. Warranty issues, John said we'l More

by MT 5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kabzinski
July 14, 2017

Great people - no pressure I was looking for a truck 4x4. Simple but comfortable and reasonably priced -something I could afford and be happy with. I worked with Sharon and Ma More

by pnkladybug69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon, Mark and Allen
July 08, 2017

Amazing customer service I went into Castle ford today and received amazing customer service and experience from my visit. I now have my new 2014 Ford Escape and would recomme More

by Kaylaveatch55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Allen and Mark
March 09, 2017

Poor Customer Service Took my truck in Tuesday morning for what I thought was an alignment. Was told I needed new front brake pads and rotors costing hundreds of dollars. More

by Spanky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colton
July 11, 2015

Amazing, wonderful experience It was my first time buying a car, and an amazing experience for me. I was so happy with the wonderful customer service there, my sales person was rea More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel ,Allen
October 09, 2014

Ford Escape I just love my new Ford Escape! This is my 8th car buying experience in my life, and it was by far the easiest and quickest. I knew the features I w More

by AGreatEscape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Soc & Milt
September 02, 2014

Website service department appointment system a joke! Make an appointment online here just like we do everything else these days and get the rudest awakening ever! The entire service staff will happily More

by younome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Unkown female and another male when I called to confirm my appointment.
June 11, 2013

Had an excellent experience with this dealership from the get go. Found a certified used listing on cargurus.com, sent a lead, and my phone rang right away. They quoted a price, I went into see the vehicle, More

by greenchicago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
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