Castle Ford of Michigan City

Made me comfortable. Pleasant and not high pressure. I felt that Chris was willing to do what was necessary to make me feel that I was receiving all that i should. Pleasant and not high pressure. I felt that Chris was willing to do what was necessary to make me feel that I was receiving all that i should. More

NICE EXPERIENCE BUYING MY TRUCK Pretty nice experience buying my truck, Randy Tracy was so friendly, knowledge and professional, he explained every single aspect of my purchase. I wo Pretty nice experience buying my truck, Randy Tracy was so friendly, knowledge and professional, he explained every single aspect of my purchase. I would definitely go back again to Castle Ford. More

Great experience!!! I had a great experience working with Chris Bellamy. Who was/is pretty awsome and took his time to work with me to the whole precess. I was at first I had a great experience working with Chris Bellamy. Who was/is pretty awsome and took his time to work with me to the whole precess. I was at first very skeptical??? But then few hours later, I drove my new car home. Thanks to Chris! And YES, I would definitely recommend you ( Chris Bellamy ) & Castle Ford Lincoln Michigan City to anyone who is looking for a new car with a great customer service. More

Knoweable, helpful, and I didn't feel pressured. I normally hate shopping for cars, but working with Chris made it a pleasure. He answered my questions and gave information I needed, and I didn't f I normally hate shopping for cars, but working with Chris made it a pleasure. He answered my questions and gave information I needed, and I didn't feel pressured. More

Experence during my visit. During my purchase of 2016 Ford Explorer, I can’t believe that I actually got a vehicle. I originally came in go help a family member, but instead Mat During my purchase of 2016 Ford Explorer, I can’t believe that I actually got a vehicle. I originally came in go help a family member, but instead Matt Decided to offer a great vehicle to me that I absolutely love! With that being said, he offered Hot Choc, very professional, well trained, and most importantly had a positive out look on anyone and was able to put a smile on everyday face. Only thing I was upset about is that my vehicle came with only one set of key. If I know anyone looking for a vehicle or considering I’ll definitely send it towards Matt’s way. Once again, Matt was awesome and basically new everything! He made it simple and easy! Thanks! More

Very easy. Randy was very helpful and answered all my questions as I asked them. The test drive was the best I've been on and he let me go wherever I wanted bec Randy was very helpful and answered all my questions as I asked them. The test drive was the best I've been on and he let me go wherever I wanted because he wanted to make sure I was going to be happy with it. I didn't feel like I was with a salesman, instead I felt like I was with a friend helping me pick out the right vehicle for me. I will be back. More

Great experience! I had a great experience today buying from Randy Tracy at Castle Ford Lincoln. I had somewhat of a complicated transaction that took most of the day t I had a great experience today buying from Randy Tracy at Castle Ford Lincoln. I had somewhat of a complicated transaction that took most of the day to complete and he was extremely helpful and patient and helped guide me through the process to obtaining my vehicle. I am very pleased with the car I bought from Randy, and I would highly recommend anyone considering a vehicle purchase to go to Randy at Castle Ford! More

Great experience Randy was awesome. No pressure sales with willingness to work with us. Will definitely go back to him. We stopped back for a wash and he took care of Randy was awesome. No pressure sales with willingness to work with us. Will definitely go back to him. We stopped back for a wash and he took care of us right away. Great place to do business! More

A great buying experience at Castle Ford On a rainy day in late October 2017, I called Castle Ford to determine if a particular used car my wife and I were interested in was available, It On a rainy day in late October 2017, I called Castle Ford to determine if a particular used car my wife and I were interested in was available, It was; subsequently we drove from St. Joseph, Michigan to Michigan City, Indiana in a pouring rain to see the car and take a test drive. Our sales representative, Matt Brown, could not have been more helpful in assisting us in preparing the car and answering any questions we had. After we decided to buy the car the sales manager, finance manager and Matt were more than accommodating despite the failure of their entire computer system, probably caused by the rotten weather we'd had for two days. Matt even caught an error made in calculating the required sales tax as there is a 1% difference between Michigan and Indiana sales tax. Because they could not complete all the required paperwork, they advised us that we could take the car overnight and return with it the next day to complete all the required finance, insurance and other required paperwork. The technicians got the car all ready to go, which included changing license tags and making sure everything was ready. I'm not sure any other dealer would have been so accommodating. The next day the rotten weather continued, Even so, we again drove from St. Joseph, Michigan to Michigan City, Indiana to complete the purchase of the car. The finalization of the deal went so smoothly with the sales manager, and he in turn answered some additional questions we had. All in all (even with the rotten weather) we had a great experience with Castle Ford. I would certainly recommend them to anyone, which I subsequently did to our insurance agent, and would buy from them again if and when my wife and I need another car. With the car purchase comes two free oil changes a year for life and a free car wash – now what could be better? More

Didn't think I was ready to buy.... but I did Had a great experience at Castle Ford. The wife and I walked in around noon on Saturday and walked out with a new F250 and a great deal on a used car. Had a great experience at Castle Ford. The wife and I walked in around noon on Saturday and walked out with a new F250 and a great deal on a used car. More