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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

December 23, 2017

Terry Morse Terry.... polite, listens, cordial, no high pressure, helpful,knowledgeable high pressure is a deal breaker for me actually listening to the custo More

by Melodayb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2017 -

Castle Ford of Michigan City responded

Thank you for your kind feedback on Terry and for coming to Castle for your needs. We hope to see you again in the future!

December 19, 2017

Used or New I would recommend Castle Ford Lincoln In a time when customer service seems to lacking in the retail industry Castle Ford Lincoln is the gem in rough. As I was looking around the car lot I More

by Tamara Ansell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Randy Tracy
Dec 19, 2017 -

Castle Ford of Michigan City responded

We truly appreciate your kind words about our dealership and are glad Mark and Randy worked to get you the right car to meet your needs and that you left satisfied with your experience! Thank you for choosing Castle Ford.

December 17, 2017

Amazing service, Randy and Mark are your go-to guys!! The best experience buying a car I've ever had! I didn't expect to drive off the lot in a car, I was just looking, but Randy and Mark made it possibl More

by Kankakee712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Randy Tracy
Dec 18, 2017 -

Castle Ford of Michigan City responded

We're proud to hear your kind words and appreciate your decision to purchase here! Thank you for your recommendation and compliments on Randy and Mark. Enjoy your new car!

December 16, 2017

Quick and Easy Chris is the best sales consultant that I had the pleasure of dealing with !!! Chris was very friendly and,extremely knowledgeable. We definitely w More

by Colleen Kintzele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Chris Bellamy
Dec 18, 2017 -

Castle Ford of Michigan City responded

It's great to hear that Chris was friendly and knowledgeable during your visit and made sure you left satisfied! Thank you for coming to Castle and we look forward to having you back when the time comes.

December 15, 2017

AMAZING!!!!! GREAT PLACE!!! I LOVED this dealership!!! Randy from sales and Mark from finance were amazing in making sure we got the best deal possible. They were polite, kind an More

by car123!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Randy Tracy
Dec 18, 2017 -

Castle Ford of Michigan City responded

We appreciate your kind feedback and are glad to hear that Randy and Mark made sure you got a great deal! Thank you for sharing this review and for your recommendation. We hope you'll let us know of any future needs you may have!

December 15, 2017

Purchased new car Smooth transition to price and financing. Would certainly return for another car in the future. Mark, Randy, Matt, Kyle were very helpful. Knew the ca More

by Dennis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Matt Brown, Randy Tracy, Kyle Wheeler
Dec 18, 2017 -

Castle Ford of Michigan City responded

Thank you for coming to Castle Ford for your automotive needs and for sharing your positive experience! It's great that our team took good care of you and we look forward to having you back in the future.

December 12, 2017

Great Dealer We purchased a new vehicle and it went very smooth. Chris was great to work with! Will definitely recommend Castle Ford Lincoln to family and friends! More

by SHANNON BIRCHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Dec 13, 2017 -

Castle Ford of Michigan City responded

We're glad your experience was smooth and that Chris took good care of you! Thank you for your recommendation and enjoy your new car, Shannon!

December 03, 2017

Pleasant It was a pleasant experience from dealing with the salesman down to the finance department. Would recommend the dealership to others. We purchased a More

by Fordexplorer2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Roberts
Dec 04, 2017 -

Castle Ford of Michigan City responded

We're glad to hear that your experience went so well and we appreciate your business! Thank you for your review and recommendation.

November 30, 2017

Jumped through hoops to accomodate us. Randy made this purchase seamless. No pressure, just "how can I help?" My husband told Randy we were "tire kicking". Randy asked if he could help and More

by irishpole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, John Kabzinski, Randy Tracy
Dec 01, 2017 -

Castle Ford of Michigan City responded

We're glad to hear that Randy made your experience pressure free and that our team took good care of you and your husband. We appreciate your recommendation and kind review of your visit. Please let us know of any future needs you may have!

November 19, 2017

Don't Miss this Dealership! Buying a car has always been one of my least favorite things to do. I've walked away virtually every time wondering how big a sucker I've just been More

by Wayne P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Randy Tracy
Nov 20, 2017 -

Castle Ford of Michigan City responded

We're proud to hear that you left feeling happy and well taken care of! Thank you for your kind review on your positive experience working with Randy. We hope you enjoy your new car and that you'll let us know of anything else we can assist with in the future!

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