Castle Ford of Michigan City
Michigan City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
Terry Morse Terry.... polite, listens, cordial, no high pressure, helpful,knowledgeable high pressure is a deal breaker for me actually listening to the custo Terry.... polite, listens, cordial, no high pressure, helpful,knowledgeable high pressure is a deal breaker for me actually listening to the customer is extremely important More
Used or New I would recommend Castle Ford Lincoln In a time when customer service seems to lacking in the retail industry Castle Ford Lincoln is the gem in rough. As I was looking around the car lot I In a time when customer service seems to lacking in the retail industry Castle Ford Lincoln is the gem in rough. As I was looking around the car lot I met two friendly gentlemen, Randy and Mark. I was looking for a specific used vehicle and they were willing to help, without the hard sell. Purchasing a car can be very stressful, but Randy, Mark and Tom made the whole experience enjoyable. If you want a place to shop for a vehicle Castle Ford Linclon is the place to go for quality customer service. More
Amazing service, Randy and Mark are your go-to guys!! The best experience buying a car I've ever had! I didn't expect to drive off the lot in a car, I was just looking, but Randy and Mark made it possibl The best experience buying a car I've ever had! I didn't expect to drive off the lot in a car, I was just looking, but Randy and Mark made it possible to surprise my wife with our new car ! They both were so helpful and professional, and gave me all the information needed to feel secure about buying from them! I would definitely recommend to anyone looking to buy a car! More
Quick and Easy Chris is the best sales consultant that I had the pleasure of dealing with !!! Chris was very friendly and,extremely knowledgeable. We definitely w Chris is the best sales consultant that I had the pleasure of dealing with !!! Chris was very friendly and,extremely knowledgeable. We definitely will be dealing with Castle Ford in the future. More
AMAZING!!!!! GREAT PLACE!!! I LOVED this dealership!!! Randy from sales and Mark from finance were amazing in making sure we got the best deal possible. They were polite, kind an I LOVED this dealership!!! Randy from sales and Mark from finance were amazing in making sure we got the best deal possible. They were polite, kind and provided outstanding customer service. I would recommend anyone to come buy a vehicle here. There was no pressure just a good overall experience. More
Purchased new car Smooth transition to price and financing. Would certainly return for another car in the future. Mark, Randy, Matt, Kyle were very helpful. Knew the ca Smooth transition to price and financing. Would certainly return for another car in the future. Mark, Randy, Matt, Kyle were very helpful. Knew the cars history. More
Great Dealer We purchased a new vehicle and it went very smooth. Chris was great to work with! Will definitely recommend Castle Ford Lincoln to family and friends! We purchased a new vehicle and it went very smooth. Chris was great to work with! Will definitely recommend Castle Ford Lincoln to family and friends! More
Pleasant It was a pleasant experience from dealing with the salesman down to the finance department. Would recommend the dealership to others. We purchased a It was a pleasant experience from dealing with the salesman down to the finance department. Would recommend the dealership to others. We purchased a Ford Explorer. More
Jumped through hoops to accomodate us. Randy made this purchase seamless. No pressure, just "how can I help?" My husband told Randy we were "tire kicking". Randy asked if he could help and Randy made this purchase seamless. No pressure, just "how can I help?" My husband told Randy we were "tire kicking". Randy asked if he could help and we continued from there. My husband was having knee repair the next day so he was using a walker. Everyone went out of their way to accommodate us and make us feel welcome. Randy and Tom made sure they answered all of our questions, again no pressure! Recommend to all! More
Don't Miss this Dealership! Buying a car has always been one of my least favorite things to do. I've walked away virtually every time wondering how big a sucker I've just been Buying a car has always been one of my least favorite things to do. I've walked away virtually every time wondering how big a sucker I've just been taken for. Not so with Castle Ford Lincoln in Michigan City. The dealership is very welcoming, and working with Randy Tracy was a treat. He listened to what I was looking for, asked me about my budget, and found the right vehicle. I drove over an hour, and passed dozens of other dealerships, to do business with Castle - it was worth the drive. More