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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

January 11, 2018

New car purchase I had a great experience working with this dealership after the situation I had been through. Kyle Wheeler was a very friendly employee to salesman ri More

by Ambs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Kyle Wheeler
Jan 12, 2018 -

Castle Ford of Michigan City responded

We're glad Kyle provided you with a positive experience and appreciate you sharing this review!

January 11, 2018

Happy With Our New Car! We visited Castle Ford Lincoln in Michigan City, IN on Dec. 30. Milt Dabagia welcomed us and set about finding the right car at the right price for u More

by loveouredge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Roberts
Jan 12, 2018 -

Castle Ford of Michigan City responded

We're so glad to hear about the positive experience provided by Milt and Tom while you were purchasing your Edge! It's great that all the needed information was provided for you to make a decision on the perfect model year for you. Thank you for your business and for sharing your kind feedback on your purchase. We look forward to seeing you next time!

January 08, 2018

Chris Bellamy and Mark Artibey were great to work with. Chris Bellamy and Mark Artibey provided me with accurate and helpful information when purchasing a new Ford Escape. They were very patient and able t More

by New Ford Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Jan 09, 2018 -

Castle Ford of Michigan City responded

We're glad to hear that Chris and Mark were patient and explained everything you needed to know while you were working to get your new Escape. Thank you for coming to Castle for your purchase and for sharing your experience. We look forward to seeing you next time!

January 08, 2018

Awesome I bought a car from here recently and it was amazing service. I am just starting out my credit and have been to many dealerships to find a car and fin More

by hunter17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Randy Tracy
Jan 09, 2018 -

Castle Ford of Michigan City responded

We're glad to hear it! Thank you for allowing Castle to get you into a new car and we hope you are enjoying it. Please let us know of anything else you may need!

January 01, 2018

Worth the drive from Indianapolis I was looking for a 2017 Ford Escape Titanium in a specific color on Cars.com and found the best listed price at Castle Ford in Michigan City, 175 mil More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Jan 02, 2018 -

Castle Ford of Michigan City responded

We truly appreciate you deciding to work with us to get your new Escape and hope you are enjoying it! We know how hard it can be to find the right vehicle and the right dealership bu we're glad to have had the chance to work with you. Thank you for your kind review and recommendation and we're happy to hear that Chris and Mark had such a positive impact. Please let us know of any future needs you may have!

December 30, 2017

Easy to work with. Chris was clear and helpful, I would recommend him and Castle Ford to anyone. I wanted a Lariat, Chris saved me money by adding least her to a XL. More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Jan 02, 2018 -

Castle Ford of Michigan City responded

We're glad to hear that Chris took good care of you while you were purchasing here and we appreciate your recommendation! It's great that you left satisfied and we hope to see you back in the future.

December 29, 2017

Trying a NEW Dealer was the BEST experience EVER! Was kicking tires for a few weeks Prior to Christmas looking to see if there were any GREAT deals on a left over 2017 F-150. Met Chris and he kept me More

by Kevin James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Jan 02, 2018 -

Castle Ford of Michigan City responded

Kevin, we're glad to hear that Chris filled you in on the incentives and made sure you were getting the best deal on a new truck. Thank you for deciding to work with us for your purchase and for sharing your experience in this review. We hope you enjoy your new truck and appreciate your kind words. See you next time!

December 28, 2017

Great Customer Service Anthony D Allen II From Michigan We were Greeted with Professional and Personal Service. I knew what I wanted and they All assisted with my needs. More

by Anthony D. Allen II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Chris Bellamy
Dec 29, 2017 -

Castle Ford of Michigan City responded

Anthony, we're glad to hear that our team was quick and proficient and provided great customer service! Thank you for trusting us to take care of your car. We look forward to having you again next time and hope to never let you down. We appreciate your kind review and business!

December 27, 2017

Great experience Milt Dabagia was our liaison between the dealership and the management office. He was very helpful, great attitude and very experienced.. Would not More

by Car woman chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Castle Ford of Michigan City responded

We're glad to hear that Milt made sure you left satisfied with your experience and happy with your new Lincoln! Thank you for allowing us your business and for your kind review. Please let us know of anything else we can assist with, Christine!

December 23, 2017

My 60th Birthday Lincoln Purchase. When Randy showed us the Lincoln, we fell in love. It had all the bells and whistles on it and the ride was smooth. He was a no-pressure friendly sal More

by Jackie57
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Randy Tracy
Dec 24, 2017 -

Castle Ford of Michigan City responded

We're glad to hear that Randy made your experience pressure free and made sure you were happy with everything! Thank you for taking the time to write this review and for deciding to do business with us. Enjoy your new Lincoln!

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