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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

February 03, 2018

Great Guy! What an awesome guy to have for the first time buying a vehicle off a lot. He helped in every way to make this experience the best! He kept conversati More

by bhudgens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
Feb 06, 2018 -

Castle Ford of Michigan City responded

We truly appreciate your kind words on your experience here at Castle and are so glad you received such great customer service! Thank you for taking the time to share your feedback and for your recommendation.

February 03, 2018

Quick and easy. Was the most painless car shopping experience we have ever had. Very friendly service and very easy to work with. Very straight forward with pricing a More

by Ashkey24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Matt Brown
Feb 06, 2018 -

Castle Ford of Michigan City responded

We're so glad your experience was painless and that you received friendly service from our team! Thank you for coming to Castle for your needs.

January 31, 2018

Amazing crew!! Amazing crew, accomodated myself and my two children above and beyond what I expected. Everyone was more then helpful! Chris is great at what he does More

by Jillian219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Jan 31, 2018 -

Castle Ford of Michigan City responded

We're proud to hear about your positive experience and that Chris made sure you and your family left satisfied. Thank you for coming to Castle!

January 31, 2018

Bought a new car Chris helped me get into a quality car that I actually enjoy having even though I was stuck on a truck. He worked with my poor credit and got the job More

by Celtics348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Jan 31, 2018 -

Castle Ford of Michigan City responded

We're glad to hear that Chris got you into a quality car and that you are enjoying it! We appreciate your business and hope to see you again in the future.

January 29, 2018

Best dealership ever!!! I experienced such great customer service when purchasing a vehicle at this location. They are amazing!!! Extremely fair pricing and made this process More

by Tree Frog Tree ServiceLLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Jan 29, 2018 -

Castle Ford of Michigan City responded

We're glad to hear that our team took such good care of you and made this an easy process for you! We appreciate your recommendation and kind words. Enjoy your new car!

January 28, 2018

Kyle Wheeler - Salesman Starting with our young salesman, Kyle Wheeler, our questions were answered. They negotiated with us to put us in the car of our dreams. We drove ho More

by Lincoln MKZ owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Wheeler
Jan 29, 2018 -

Castle Ford of Michigan City responded

We're so glad Kyle could get all of your questions answered and got you into your dream car! Thank you for your kind review and for purchasing here.

January 27, 2018

Best experience I had with a car salesman. In the last week I been to several car lots and none of them could help me. Terry is great, he didn't try to force me into getting anything I was comf More

by McKnight, Lakendra 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Roberts, Mark Artibey, Randy Tracy
Jan 29, 2018 -

Castle Ford of Michigan City responded

It's great to hear that Terry, Mark, Tom, and Randy did their best to work with you and get you what you needed! Thank you for providing this kind feedback and we hope you'll let us know of anything else you may need.

January 24, 2018

Great service everything got taken care o I DEFINITELY recommend this dealership to any and everyone. They don't beat around the bush. They tell you like it is and assist you in anything you m More

by Elvester38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Jan 25, 2018 -

Castle Ford of Michigan City responded

We truly appreciate your recommendation and kind feedback on your experience working with us!

January 20, 2018

Excellent shopping/purchasing experience. Terry Morse was my salesman and he was excellent. I explained to Terry that I was not in a hurry and wanted to go be very deliberate in my shopping. T More

by Dave Bannwart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Roberts
Jan 22, 2018 -

Castle Ford of Michigan City responded

It's great to hear that you're loving your new vehicle and we're glad Terry provided the experience you desired when coming in for your purchase! Thank you for your kind feedback.

January 12, 2018

Very good experience Dealership and salesman Matt Brown were very pleasant to work with and line of communications were excellent. Matt was always concerned with how we wa More

by Thomas A Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Jan 13, 2018 -

Castle Ford of Michigan City responded

We're so glad to hear it, Thomas! Thank you for sharing your experience working with Matt and we hope you'll be back for any future needs.

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