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Castle Ford of Michigan City
Michigan City, IN
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
February 19, 2018
great experience!! great experience stopped in after looking online forever Matt Brown sales man was great very helpful friendly made buying my new f150 xlt smooth will great experience stopped in after looking online forever Matt Brown sales man was great very helpful friendly made buying my new f150 xlt smooth will refer him & castle ford to friends & family also will go back More
by Fordman70
Employees Worked With
Matt Brown
February 17, 2018
Great Experience! After a rocky start with the 1-888 # listed on the website about a vehicle I saw online, the dealership staff quickly turned a negative experience int After a rocky start with the 1-888 # listed on the website about a vehicle I saw online, the dealership staff quickly turned a negative experience into a positive one. I test drove a vehicle with Milt and worked with him for the deal. Milt was even willing to stay late in order for me to take delivery of the vehicle. The management and Antwan (sorry if it's spelt wrong) were also wonderful. Will recommend this dealership to others and look to purchase from again. Love the Escape, thanks Castle Ford staff! More
by Severett
February 17, 2018
Great prices I got a great vehicle for a great price. The costumer service was excellent. It was no pressure for my purchase. Chris Bellamy helped me out and too I got a great vehicle for a great price. The costumer service was excellent. It was no pressure for my purchase. Chris Bellamy helped me out and took great care of me and the sale. More
by ralphT
Employees Worked With
Chris Bellamy
February 15, 2018
Fantastic Buying Experience I went out to look at a vehicle they had online...drove an hour to get there because the price almost looked too good to be true. Chris couldn't find I went out to look at a vehicle they had online...drove an hour to get there because the price almost looked too good to be true. Chris couldn't find the vehicle I wanted to look at, but was able to find a newer model with a price that was just as good. Great experience, great people. This is the first place I'm looking at next time I make a purchase. More
by Steveo2x
Employees Worked With
Tom Roberts, Chris Bellamy
February 11, 2018
New car purchase Milt Dabagia was wonderful to work with when I was buying my car. The process went smoothly. He was available for any questions I had. Milt Dabagia was wonderful to work with when I was buying my car. The process went smoothly. He was available for any questions I had. More
by Cynthia
Employees Worked With
February 09, 2018
Love our new Ford Explorer and Milt Dabagia did an awesome j We found the vehicle we liked there but wanted a different color. Milt Dabagia went above and beyond finding us the vehicle we wanted. We are so hap We found the vehicle we liked there but wanted a different color. Milt Dabagia went above and beyond finding us the vehicle we wanted. We are so happy with our purchase. Love our new Ford Explorer! More
by Patricia Braddy
February 08, 2018
Amazing service. Highly recommend Customer service was amazing. We sales consultant was very good. He very straight forward with everything and made sure all of our questions were thor Customer service was amazing. We sales consultant was very good. He very straight forward with everything and made sure all of our questions were thoroughly answered. Highly recommend. I don't remember the other guys name he helped with the financial side but he was amazing as well. Went above and beyond service. More
by Gunner
Employees Worked With
Chris Bellamy
February 07, 2018
great very nice place matt was not pushy but straight forward no bull crap kind of guy. did what he had to or could do to keep the process going forward as very nice place matt was not pushy but straight forward no bull crap kind of guy. did what he had to or could do to keep the process going forward as quick as possible More
by cmelectrical
Employees Worked With
Mark Artibey, Matt Brown
February 06, 2018
Top notch service We had the best service ever purchasing a new vehicle. I've bought a new vehicle from Tom before and had great service. On my second purchase of ano We had the best service ever purchasing a new vehicle. I've bought a new vehicle from Tom before and had great service. On my second purchase of another new vehicle, I went back to Tom once again. Tom is very professional and knowledgeable. Also had the pleasure of working with Milt! Everything went very smoothly working with Tom and Milt. I will recommend them to everyone! Great teamwork!! More
by TMartin
February 04, 2018
Ford F150 purchase Cannot praise them enough! From beginning to end, the whole team made us feel important and appreciated. Terry was fabulous! We plan on taking the Cannot praise them enough! From beginning to end, the whole team made us feel important and appreciated. Terry was fabulous! We plan on taking the vehicle back to them for all the service needs. Thank you, Castle! More
by Patricia Shull
