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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

June 22, 2023

Sam knows her stuff about cars! She tries her best to get you want you want! More

by Stacy Wheeler
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Moffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Castle Ford of Michigan City responded

Hi Stacy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Desirea was amazing! She is great at listening to what you want and making sure it meets your every need! I’ll definitely be back and will highly recommend her to family More

by Tdoughty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jun 23, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 21, 2023

Desirea was very helpful she did everything she could to make sure the car we wanted would work. I would recommend to anyone!! Thank you More

by Tdoughty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jun 24, 2023 -

Castle Ford of Michigan City responded

Hi, we appreciate your recommendation of our dealership! Thank you again for choosing Castle Ford, LLC, and we hope to see you again soon!

June 21, 2023

Desirea and the GM Greg was amazing they made my purchase smooth and easy i would highly recommend her she was fantastic More

by Sophia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jun 24, 2023 -

Castle Ford of Michigan City responded

We are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

June 21, 2023

Desirea was fantastic! managers were awesome between Desirea & Greg the GM they made my purchase so easy and smooth i couldn’t thank them enough More

by Sophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jun 23, 2023 -

Castle Ford of Michigan City responded

Sophia, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!

June 21, 2023

Sami is great. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone. More

by Jaime_Llorens
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trace Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Moffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Castle Ford of Michigan City responded

Hi, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2023

Desirea was amazing to work with! She went above and beyond to help me and I cannot recommend her enough! She has a great personality and is extremely responsive. She definitely goes More

by jnkessler10
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jun 22, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2023

The sales person was awesome. The manager was a butt whole. Very disrespectful . If I had not liked the truck and the salesperson Sam had not been so helpful. More

by annathomas259
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Harper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Moffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : greg harper
June 19, 2023

Wonderful service and the crew was very helpful. Got me in and out and answered all my questions. More

by Kelsenator_06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trace Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Castle Ford of Michigan City responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 19, 2023

Jake was super polite and answered all my questions. He also checked on me after my purchase. I will always buy my cars from Jake! More

by Sophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Castle Ford of Michigan City responded

Hi Sophia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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