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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

April 24, 2018

Great! Great people helped us a lot especially with questions and concerns. Glad we found what we were looking for and happy with our purchase. Thank you More

by Mfontanez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Kyle Wheeler
Apr 25, 2018 -

Castle Ford of Michigan City responded

We're glad that you found what you were looking for as well and that you had a positive experience doing it! Thank you for your business.

April 22, 2018

Excellent Customer Service, Sales Inventory & Selection Very impressed with the sales team at Castle Ford in Michigan City, IN. Purchased a new 2018 Ford Edge from this dealer and was impressed with the Cus More

by stledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Kyle Wheeler
Apr 23, 2018 -

Castle Ford of Michigan City responded

Thank you for taking the time to share your experience here at Castle Ford! We're glad you received such great customer service from Kyle and were able to find the perfect vehicle to fit your needs. We appreciate your recommendation and hope you'll let us know of anything else we can assist with in the future!

April 17, 2018

great overall experience The sales team was great to work with. They know how to make you feel comfortable and made buying a vehicle easy. I will definitely do business there More

by JMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Apr 18, 2018 -

Castle Ford of Michigan City responded

We appreciate your compliments on our sales team and are glad you had such a positive experience here at Castle! Thank you for your review and we look forward to having you back!

April 16, 2018

Kyle Wheeler is a great salesman! We had some concerns about the car we were looking at.. Kyle took all the time necessary to make sure we were comfortable with our choice. He really l More

by mr&mrsH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Kyle Wheeler
Apr 18, 2018 -

Castle Ford of Michigan City responded

It's great that Kyle made sure all of your concerns were addressed and listened to your needs so you could be confident in your purchase. Thank you for doing business with us and we hope to see you again for any future needs!

April 14, 2018

Excellent service and professional salesperson!!! Sharon, our contact, did a wonderful job of listening and steering us us to the best vehicle for us. We were treated extremely well and look forward t More

by Mikeshuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Artibey
Apr 16, 2018 -

Castle Ford of Michigan City responded

Thank you for your review and for coming to Castle for your needs. We're glad you received such great customer service!

April 14, 2018

Matt Brown was a pleasure to work with. Matt went above and beyond to help us find a car for my daughter. She had recently been in an accident and we needed a replacement car for her. He was More

by star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, Matt Brown
Apr 16, 2018 -

Castle Ford of Michigan City responded

Thank you for sharing your review on working with Matt, Ashley, and Milt to get your daughter a new car! We're glad they went above and beyond for you and made sure you left satisfied. Your recommendation is appreciated and we look forward to seeing you next time!

April 02, 2018

Wonderful experience! I was just "looking" for a new car. Usually, I ponder over a new car for quite a while. I wanted to try out the blue, Lincoln MKC that caught my eye More

by Waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Castle Ford of Michigan City responded

We're glad to hear that Milt took the time to really find something to meet your needs and offered his knowledge on the vehicles to ensure a positive experience for you. Thank you for trusting him and our dealership to make a quicker decision than normal and for sharing your review on your visit. We hope you enjoy your new Edge!

March 31, 2018

Ford edge Terry Morse was great to work with. He was honest and complete in answering all questions and concerns. The entire process from initial inquiry to p More

by kadharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antoine Wair
Apr 03, 2018 -

Castle Ford of Michigan City responded

We're glad Terry was honest and thorough and and made your experience painless and efficient! Thank you for your business and kind review.

March 31, 2018

EASY, STRESSFREE. When I first walked into Castle , Terry actually greeted me instead of push me outside to the cars. Terry Asked questions about what I wanted in a ve More

by liljman412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Artibey
Apr 03, 2018 -

Castle Ford of Michigan City responded

Pressure free is how we want all of our customers' experiences to be! Thank you for coming to Castle for your needs. We're glad Terry worked to get you what you were looking for and made sure your needs were being met.

March 31, 2018

Barozzini got me the perfect Edge! I was comparing pricing for suv's and my lease payoff and was delighted to find that I was able to get a brand new Edge for almost the payoff of my Es More

by Ron@TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Castle Ford of Michigan City responded

We're glad everything worked out in a way to get you into a new Edge! Thank you for coming to Castle to do business and we're glad Sharon was helpful in the process!

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