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Castle Ford of Michigan City
Michigan City, IN
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
May 26, 2018
Good experience all the way around. Everyone was very friendly and helpful. They worked hard to get me the best rate and deal. I would definitely refer family and friends here. Everyone was very friendly and helpful. They worked hard to get me the best rate and deal. I would definitely refer family and friends here. More
by Terrys101
May 24, 2018
Patient and Fair Chris knew his inventory well. He was able to locate what we were looking for, and give us a fair price. Everyone we worked with was courteous. We nev Chris knew his inventory well. He was able to locate what we were looking for, and give us a fair price. Everyone we worked with was courteous. We never felt pressured by intrusive behavior. At some dealerships, the salespeople will try to sell you the moon. At Castle, we discussed with Chris exactly what we wanted up front, and he delivered. No one tried to sneak anything extra into the price once we agepreed to buy. We really appreciate that. More
by BlueEscape
Employees Worked With
Chris Bellamy
May 23, 2018
Amazing, Absolutely Amazing! By far the BEST experience I have ever had buying a car! (Even though I jokingly told them I was going to leave a bad review!) Kyle Wheeler was the de By far the BEST experience I have ever had buying a car! (Even though I jokingly told them I was going to leave a bad review!) Kyle Wheeler was the dealer we worked with, he answered all our questions, (even the sarcastic ones)! All of the people there were super friendly, and knowledgeable, (and some of them weren't half bad looking!) The SUV I purchased is AWESOME! and we got it at a great price, and a fair deal on our trade in too (thank god, because that other one had definitely run its course)! Thanks everyone so much!! More
by BloodWolf
Employees Worked With
Mark Artibey, Kyle Wheeler
May 22, 2018
Chris was very helpful and made the process very easy and I would recommend friends and family to him.i really enjoy my new vehicle was very helpful and made the process very easy and I would recommend friends and family to him.i really enjoy my new vehicle More
by Zcoen23
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
May 22, 2018
Excellent! If you're in the market to buy a Ford or Lincoln, I highly recommend Castle Ford Lincoln and to see Terri Morse. Fantastic customer service, no pressu If you're in the market to buy a Ford or Lincoln, I highly recommend Castle Ford Lincoln and to see Terri Morse. Fantastic customer service, no pressure sales tactics and great prices!! A++++ More
by Brandi
Employees Worked With
May 20, 2018
Worth every penny I went to Castle Ford for a test drive and left the following week with a new Mustang. I wasn't sold on the one on the lot, but Kyle Wheeler found wh I went to Castle Ford for a test drive and left the following week with a new Mustang. I wasn't sold on the one on the lot, but Kyle Wheeler found what I liked over 200 miles away and swapped for exactly what I wanted. He went above and beyond to make me a very satisfied customer. More
by eawilhelm
Employees Worked With
Kyle Wheeler
May 09, 2018
Great Deal Made sure I was satisfied after all the negotiations were completed. Mark Artibey was a great help and made sure I left with a beautiful SUV. Made sure I was satisfied after all the negotiations were completed. Mark Artibey was a great help and made sure I left with a beautiful SUV. More
by Butch
May 03, 2018
Great experience! Great people to work with. The got me a good deal, cared about my needs and I left happy. Not too many car dealerships leave you with that feeling. Great people to work with. The got me a good deal, cared about my needs and I left happy. Not too many car dealerships leave you with that feeling. More
by hannahmariex33
Employees Worked With
Mark Artibey, Kyle Wheeler
May 02, 2018
Amazing staff! They were very professional and didnt try to sell us something we didnt want. Milt listened to what our needs were and our price point and went the ex They were very professional and didnt try to sell us something we didnt want. Milt listened to what our needs were and our price point and went the extra mile to make sure we were happy with our purchase as well as our overall experience. More
by Blondie28
April 27, 2018
Recommend to all my friends and family! Terry and Mark were very helpful and knowledgeable. They would make sure they can do anything with in their power to be a part of your dream coming tr Terry and Mark were very helpful and knowledgeable. They would make sure they can do anything with in their power to be a part of your dream coming true! More
by Rachel1991
