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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

June 28, 2018

Phenomenal customer service The manager Mark went out of his way to make this deal happen for me, and keep my payments where I wanted them. I’ve never worked with a better car de More

by Brandi1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Kyle Wheeler
Jul 02, 2018 -

Castle Ford of Michigan City responded

Brandi, we're happy that Mark and Kyle went above and beyond to assist you, and that you were able to leave happy after your experience with us! We look forward to assisting you with any other needs in the future.

June 25, 2018

Best Deals Around! The dealership honored their very low online price. The dealership that we have worked with in the past said that there was no way that Castle Ford's More

by WeloveourF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Castle Ford of Michigan City responded

Thank you for coming to Castle Ford for your truck purchase! We're glad to have gotten you a great deal and that Terry took excellent care of you. We hope to see you again for any future needs!

June 22, 2018

Multiple vehicle purchase, forever customer Laid back pleasant experience. Only dealership I'll use from now on for new or used. I've bought both from this dealership and has been hands down More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Castle Ford of Michigan City responded

Thank you for coming to Castle for your continued business and for sharing your feedback on doing so! We're proud to hear about your positive experiences and hope to always continue this each time you're in. We appreciate your recommendation and look forward to serving you next time!

June 20, 2018

purchase of truck very professional, no bs, get the facts and get it done, no pressure. the same truck for less then the other ford dealers. i am happy with the purchas More

by edtruty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Chris Bellamy
Jun 20, 2018 -

Castle Ford of Michigan City responded

Thank you for your kind words about your experience at our dealership! We're glad to hear that you're happy with your purchase and we thank you for your business. Please let us know of anything else you may need in the future!

June 17, 2018

Milt made are day looking for a new car! We came to the dealership to see what type of vehicle we wanted, not fully intending to buy it that day. Milt took the time we needed and listen to u More

by Dennis & Vicky S.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwoine Wair
Jun 18, 2018 -

Castle Ford of Michigan City responded

We're glad that Milt took the time to listen to your needs and made sure you found something that met them. Thank you for coming to Castle Ford to look around and ultimately purchase here. It's great that he made sure you'd be able to fully utilize your vehicle's features. Thank you for your kind review and we hope to see you again for anything else you may need!

June 16, 2018

A good experience Milt (our sales person) was kind and helpful and patient with my indecisions. I appreciate all of his help. He exceeded my expectations by being cog More

by Nadia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Castle Ford of Michigan City responded

We're glad to hear that Milt was kind, helpful, and patient during your decision making! Thank you for taking the time to share your review and we hope you enjoy your new car!

June 03, 2018

Super staff at castle ford in Michigan city The staff really made me feel at home. Not pressuring me to only buy from them and they were great at getting me in the truck that I wanted at the pri More

by Patrickbshp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Kyle Wheeler
Jun 04, 2018 -

Castle Ford of Michigan City responded

Thank you for giving us the chance to put you in a new truck! We're glad Kyle and Mark made your buying experience a positive one and we hope you're enjoying your purchase. Please let us know of anything else you may need!

June 02, 2018

knowlegeable dealership Kyle Wheeler showed knowledge and worked tirelessly to answer all questions and find the automobile I was satisfied with. Love the website with all th More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwoine Wair, Mark Artibey, Kyle Wheeler
Jun 04, 2018 -

Castle Ford of Michigan City responded

We're pleased to hear the customer service provided to you by Kyle and are glad he was able to find the perfect vehicle for you! Thank you for coming to Castle for your purchase and for taking the time to share your review on your experience. Please let us know of any future needs you may have!

June 01, 2018

New Truck Family member recommended this dealership. Was very satisfied with this dealership and staff, especially Chris, (salesman) for helping me get the truc More

by Gonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Jun 01, 2018 -

Castle Ford of Michigan City responded

We're pleased to hear that Chris got you into a truck to fit your needs and budget and we appreciate you taking your friend up on their recommendation and giving us a chance! We hope you'll let us know of anything else we can do for you.

May 29, 2018

Ford Escape purchase I really liked the sales person, Terry Morse........he was very helpful. I had never bought a car before and he showed us just what we were looking fo More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Castle Ford of Michigan City responded

Thank you for sharing your feedback on Terry and for coming to Castle for your first purchase! We're glad to have helped and we hope to see you again for any future needs, Linda.

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