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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

July 01, 2023

Desirea and her team worked hard to be able to get me in the car of my dreams! More

by rissa1411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jul 03, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2023

Castle ford worked with me to get a fair trade in for my car in order to buy the car I wanted. Easy process More

by rymdavis33
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Castle Ford of Michigan City responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 29, 2023

Samantha is by far the best sales person I have ever worked with. I referred her any chance I get. More

by Verner107
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Moffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

June 27, 2023

Jake was so nice. I've been looking for a car for a while now and Jake has been so helpful. I am just in the browsing phase right now and Jake has not pressured me wha More

by natalie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Castle Ford of Michigan City responded

Hi Natalie, we're happy you found our staff to be so supportive during your experience here at Castle Ford, LLC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 27, 2023

Jake hooked me up with my new Truck! He even held my truck for a week to have a lift installed, new wheels, Bedliner, and window tints. I love my truck and I love how easy Castle made th More

by Marc
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Trace Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Castle Ford of Michigan City responded

Hi Marc, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

Castle ford was awesome! Jake was great and super helpful!! He was super sweet and made sure I stayed in my budget range! More

by natalie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Castle Ford of Michigan City responded

Hi Natalie, we're happy you found our staff to be so supportive during your experience here at Castle Ford, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2023

I've bought seven vehicles from this dealership. Jake is by far the best I have ever worked with. He is straight to the point, and doesn't pressure at all like typical sales people. He make sure I h More

by Matt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trace Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Castle Ford of Michigan City responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at Castle Ford, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2023

Since purchasing our Lincoln at Castle Ford Lincoln, in Michigan City, Indiana, in 2018, the vehicle maintenance service and one on one relationship with our service reps has always been just great. Help More

by Sharon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Most recent service rep-Casidhe Kennedy
Jul 02, 2023 -

Castle Ford of Michigan City responded

Hi Sharon, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2023

Desirea Martinez was absolutely amazing such a great personality and made shopping fun. She was on top of everything thanks girl much appreciate. More

by jeanheadstew
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
Jun 26, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2023

Jake was awesome! I hate car shopping, but Jake made it so easy and comfortable. I never felt like I was pressured, and he went above and beyond trying to find a truck More

by Blake
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!