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Castle Ford of Michigan City
Michigan City, IN
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
October 27, 2023
Never buy another vehicle from this place, sales lady lied , finance guy got xxxxty when I declined the warranty lied , finance guy got xxxxty when I declined the warranty More
by kreynolds3875
Employees Worked With
October 04, 2023
First time purchasing a vehicle, they made the process super easy and had great information. Staff was super friendly and knowledgeable and were great support! super easy and had great information. Staff was super friendly and knowledgeable and were great support! More
by Daniel Compton
Employees Worked With
Jim Evans
August 02, 2023
Desirea is by far the best sales person there is at castle shes very helpful and made sure all my needs were met id recommend her to anyone! castle shes very helpful and made sure all my needs were met id recommend her to anyone! More
by s.patrick
Employees Worked With
DESIREA MARTINEZ
August 02, 2023
Desirea is an amazing sales person I enjoyed working with her Also her floor partner jake he stepped in when she was out for medical and he did an amazing jobas well id recommend them both her Also her floor partner jake he stepped in when she was out for medical and he did an amazing jobas well id recommend them both More
by s.patrick
July 26, 2023
I enjoyed working with Sam, she was very helpful and made the process as fast as possible. The financing portion is way improved compared to before so it went quickly. I recommend you ask for Sam the process as fast as possible. The financing portion is way improved compared to before so it went quickly. I recommend you ask for Sam More
by zayrra012
July 09, 2023
Great customer service. Very friendly and helpful.staff. Rachael goes above and beyond for her customers. We are repeat offenders in just 2 years Very friendly and helpful.staff. Rachael goes above and beyond for her customers. We are repeat offenders in just 2 years More
by Brandy Ward
