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Castle Chrysler Dodge Jeep Ram
Chesterton, IN
145 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Chesterton, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Chesterton, Valparaiso, Portage, Michigan City, and Hobart by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Chesterton, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 145 reviews
October 26, 2024
Prudence was excellent to work with. She went out of her way to make sure myself and my wife were pleased with our purchase.. Thanks again She went out of her way to make sure myself and my wife were pleased with our purchase.. Thanks again More
by sullivanryan2130
Employees Worked With
October 26, 2024
My husband and I were super pleased with Prudence on our purchase of a Jeep Sahara 4xe. She went out of the way to make sure I was happy with my choice and it fit everything I was looking for. Thanks again purchase of a Jeep Sahara 4xe. She went out of the way to make sure I was happy with my choice and it fit everything I was looking for. Thanks again More
by Mlsullivan31
Employees Worked With
October 16, 2024
Tonys business tactics are not above board. Tyler (my sales person) and I were $1,000 apart in the sale price. I had intended on paying cash on the transaction. Then Tony got involved. BIG MIST Tyler (my sales person) and I were $1,000 apart in the sale price. I had intended on paying cash on the transaction. Then Tony got involved. BIG MISTAKE. He claimed if financed the transaction and paid the loan off during the first payment period he would split the difference and save me $500.00. He said he gets a kick back if finance. I agreed to this. ANOTHER BIG MISTAKE. The payoff on the note was to match the agreed upon sales price. Well that wasn’t the case. I ended up paying $1,000.00 over the sales price to satisfy the note. I called him to discuss this issue and his comment was he must have miscalculated the math. I asked what he was going to do about this. He said he is not going to do a thing and hung up on me. Be careful if you finance thru this dealership. Tony is deceitful More
by Kevin
October 14, 2024
Erica was a joy to work with. Very helpful. Got me the car I wanted at a great price. Very helpful. Got me the car I wanted at a great price. More
by alex
Employees Worked With
September 16, 2024
I found my vehicle online through Autotrader. I was helped by Erica Ditmire and she was extraordinary!! I am in another state so i bought it just going off of pictures and inspection reports. I w I was helped by Erica Ditmire and she was extraordinary!! I am in another state so i bought it just going off of pictures and inspection reports. I was able to complete everything from a distance and Erica made it possible. I'd recommend her to anyone!! Thanks so much Erica! More
by aks4bergs
Employees Worked With
September 11, 2024
Chris was patient and was able to answer our questions which were many. Thank you, Christopher. which were many. Thank you, Christopher. More
by Bruce
Employees Worked With
September 10, 2024
Great experience when buying my jeep at Castle dodge, keep, ram! The staff members there were outstanding, I had a few little hiccups on my end, and they were more than willing to use their available tim keep, ram! The staff members there were outstanding, I had a few little hiccups on my end, and they were more than willing to use their available time and resources to help me figure things out! If you were in the process of thinking about buying a vehicle, I highly recommend ! More
by Hudsontyler799
August 30, 2024
Whole process was very simple. Erica and Tony were both great to deal with. I live an hour and a half away so the deal was mostly done over the phone. Erica got back to me right aw Erica and Tony were both great to deal with. I live an hour and a half away so the deal was mostly done over the phone. Erica got back to me right away with any questions I had to get the deal done. They were very fair with my trade, the new purchase, and they continue to be helpful with a couple things after the sale which I really appreciate. More
by Tschaef
August 21, 2024
Very good buying experience. Salesperson Erica was great. Very friendly and knowledgeable. Answered all my questions. Salesperson Erica was great. Very friendly and knowledgeable. Answered all my questions. More
by crowleys625
August 20, 2024
They made a $2000 error writing up the sales contract that we DID not catch. (The deal we agreed upon was $2000 less than what was written on the contract.) Also. Sales manager said if we would bring that we DID not catch. (The deal we agreed upon was $2000 less than what was written on the contract.) Also. Sales manager said if we would bring the car back to them for services, he would make sure we would have a free loaner. We brought it back today for service and had asked for loaner when making appointment- but got here and we were told they didn’t have one available. If I could give this place zero stars I would. No wonder there is never anyone here. It is a horrible dealership! More
by Noname
