Castle Chrysler Dodge Jeep Ram
Chesterton, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 143 reviews
I have always had a wonderful experience with Castle, Alan in service is the absolute best, I actually recommend anyone go to see Alan with Castle!!! Alan in service is the absolute best, I actually recommend anyone go to see Alan with Castle!!! More
Cars a good car, not what I wanted but what I needed. No they didn't put me in something else, I went there with the car I had in mind, test drove it and got it. I had a deadline to get a vehicle with no No they didn't put me in something else, I went there with the car I had in mind, test drove it and got it. I had a deadline to get a vehicle with not much time to search. The having to get a vehicle wasn't expected but they helped get down to the monthly rate I wanted with no down payment or trade in, like I said it wasn't expected but they worked to get it to that monthly rate I wanted. More
One of the best car purchasing experiences I have had (and I used to sell cars). Tarik was my sales rep and he was amazing. Helped me find the truck that fit my budget and was attentive through the whole (and I used to sell cars). Tarik was my sales rep and he was amazing. Helped me find the truck that fit my budget and was attentive through the whole process. This man went above and beyond on his day off to take care of me. I do and will continue to recommend him to anyone looking for a new vehicle. Negotiation was painless, finance was alright, but I cannot emphasis enough how great Tarik was. More
Brandon was so helpful and friendly. He walked us through every option and explained everything each step of the way. He offered extra help and drive time, had them do all the little ext He walked us through every option and explained everything each step of the way. He offered extra help and drive time, had them do all the little extra things without me asking and just made sure it was an amazing easy experience. This is my 2nd time buying a car and I wish I'd gone to Castle and had Brandon assist me with the first one. It was such a great experience. Friendly atmosphere and all the staff is great! Next car we get will definitely be from here and hopefully Brandon is available!!! More
Dealership catered to all my needs,questions, and concerns. I really appreciated the quick response times in emails and returning of phone calls during the buying process. They were fair with the pri concerns. I really appreciated the quick response times in emails and returning of phone calls during the buying process. They were fair with the price of the vehicle I purchased and on the trade in that I brought with to put towards the purchase of my new vehicle. The customer service with the parts garage was excellent as well. If you’re looking for a good dealership who is kind and friendly then I highly recommend castle dodge of Chesterton. I’m used to having bland experiences when it comes to buying a vehicle, but this dealership has set the bar high when it comes to customer service. I hope to buy a second vehicle from my car salesman Juan and I highly suggest you all ask for him for all of your vehicle buying needs. More
Buying a car from here was the worst experience of my life. They tried to sell me a car with check engine light on and other issues. Left the parking lot and car wasn’t driving right and stalled out. Cal life. They tried to sell me a car with check engine light on and other issues. Left the parking lot and car wasn’t driving right and stalled out. Called to talk to Juan who wasn’t there. No one was helping me and no one called me to fix the problem. Two days after they towed my car back I asked for a full refund. They made me feel pressured into getting a different car which I didn’t want. I finally got my refund from a manager named Joe. Joe I believe was the only person that actually listened and apologized. I will never go back to this dealership..and will do my best to warn others to not shop there either. More