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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

March 02, 2021

We had a great experience. We worked with Tony Johnson who was personable and laughed at our corny jokes. He listen to what we wanted and guided us to a vehicle that suits our needs. Never pressured to ma More

by Just Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Johnson & Dan (finance)
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff member who was able to help make your experience wonderful!

March 02, 2021

Naperville CJDR dealership service team provides prompt vehicle service with careful attention to diagnosis of any problem, careful review with customer, excellent professional trained service with good ou More

by Mtneu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. We appreciate your kind review!

February 25, 2021

Blown away! Had a serious issue with my Ram truck. I called the dealer where I bought the truck and was advised to park the truck but they could not get me in for weeks! They also told me no rental woul More

by Josh.fazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark pleasant
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. Thank you for the detailed review. We really appreciate it!

February 20, 2021

Go see CJ Abdin. Best sales/leasing consultant I have dealt with over 35 years of car buying. He ensured that my leasing experience was painless and that I got the deal I wanted. More

by Dodgejeep13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Abdin
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. Thank you for the detailed review. We really appreciate it!

February 04, 2021

Service was fine. I arrived early and they got me right in. However, they said it would be 1&1/2 hours and it took almost 3 hours. My problem with that is that no one ever came and checked in or told me it More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

February 03, 2021

I spent 2.5 hours waiting for a scheduled oil change and tire rotation!!! I had to go ask what was taking so long and my service agent was gone! More

by Knutsonham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not catch his name
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

February 03, 2021

I had an excellent experience buying a used vehicle. My salesman, Ski, was an absolute pleasure to work with. I will return as a customer when in need of a vehicle again. More

by djubic417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind words! Thank you for mentioning our staff member, Ski, who was able to help make your experience so great!

February 01, 2021

Reid Levin did a fantastic job when we bought our Jeep! He was efficient, knowledgeable and was easy to work with. Fastest buying time ever. The process was so easy! More

by millerkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Levin
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind words! Thank you for mentioning our staff member, Reid, who was able to help make your experience so great!

January 31, 2021

Bought a new 2021 Ram 1500 Laramie. CJ was our salesman who was straight forward and open. He was very friendly and made us feel great through the whole experience. Very satisfied with the dealership. More

by Jon E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Abdin
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind words! Thank you for mentioning our staff member, CJ, who was able to help make your experience so great!

January 29, 2021

Excellent service! Friendly, helpful, efficient. Highly recommend!! We have been consistently pleased with the service and sales at Naperville Jeep! We’ll be back for sure! More

by AT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR! We look forward to assisting you in the future.

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