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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

March 23, 2021

I would have to say that this was the easiest transaction I have made on a car deal. C.J. (Salesman) and Jaimie the finance man made me feel comfortable the whole time. I received what I wanted for my vehicl More

by Jeeptj1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. And jaimie?(finance person)
Mar 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

March 15, 2021

This is a very friendly service department. They do not try to up sell you at all. They do quality work. Very satisfied with this dealership!! More

by Silver Bullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish, Dave Pickell
Mar 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. We appreciate your kind review!

March 14, 2021

Very friendly, kept me up to date, and every bit of work was approved by me first! The keep came back to me spotless. Great job cleaning! More

by ejreinhartJackson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olson, Tom McDonald, Dave Pickell, Reid Levin, Jim "Ski" Szatkowski
Mar 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR! Your business means a lot to us.

March 14, 2021

I had a recall service done & they were faster than they said it would be done & everyone was very friendly. I Love the fact that every time I get service done they wash my Jeep for me!!! More

by denisecalabrese22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olson, Tom McDonald, Dave Pickell, Reid Levin, Jim "Ski" Szatkowski
Mar 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR! We look forward to assisting you in the future.

March 13, 2021

Pretty disappointed with the experience we had today. Pretty disappointed with the experience we had today. We drove from about 45 minutes away because we saw an internet special (involving a rebate) f More

by haleycollins912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CJ
Mar 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We are sorry that your experience did not match your expectations. We would like to make things right, however additional feedback is necessary. Please feel free to reach out to our General Manager for any further comments or concerns.

March 12, 2021

"Ski" is the man. He's patient, transparent and generally cares about giving the customer what they want and need. Dan in finance was great to work with as well. I cannot emphasize enough how transparent t More

by sethsmith19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Voltz, Jim "Ski" Szatkowski
Mar 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

March 09, 2021

Very good service high costs very professional and friendly would recommend bro others. I like the online scheduler. Wait time was good. Waiting area was also good More

by Dr J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR! Your business means a lot to us.

March 07, 2021

I will always go here!! I come to Naperville dodge from lake county, Illinois. I would probably come across the country because I know the job will get done right there! More

by joel_2011shop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish- trustworthy
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. Thank you for the review. We really appreciate it!

March 06, 2021

Ski was knowledge, patient, and willing to answer all our questions. There was no pressure for us to make any snap decisions. Furthermore we had questions after we returned home and he returned our calls qui More

by Rsejnost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind words! Thank you for mentioning our staff member, Jim, who was able to help make your experience so great!

March 06, 2021

Worked with Jim “Ski” and bought 2 vehicles Ski was patient, knowledgeable and very friendly snd easy to work with/. A great experience all around More

by Rsejnost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Mar 10, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

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