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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

May 13, 2021

James "Ski" was the most pleasant salesman. He made things so simple and had everything ready for us. He was honest and wholehearted. What a sweet man he was! More

by rosastone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
May 18, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff member who was able to help make your experience wonderful!

May 11, 2021

Communication was terrible, work was incomplete only concern was for the high value portion of of our work order which centered around pollution controls costing a small fortune! No oil change as reques More

by Laustin
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen Pell
May 18, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

May 10, 2021

Service dept. Thank you for taking care of my issues, on a scale 1 to 10 you guys are a 10 outstanding , they definitely put customers first. More

by rgonz0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen pell
May 10, 2021 -

rgonz0902 responded

Naperville Chrysler Jeep Dodge RAM May 10, 2021 rgonz0902 "Service dept. Thank you for taking care of my issues, on..." Service dept. Thank you for taking care of my issues, on a scale 1 to 10 you guys are a 10 outstanding , they definitely put customers first. Rich Gonzalez

May 07, 2021

C J was very informative & completely explained the Jeep. Answered all of our questions! This was my first time in a Jeep! Best test drive experience I have ever had! More

by Dee761323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan W
May 18, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff member who was able to help make your experience wonderful!

April 20, 2021

From the moment you walk in the showroom, til the moment you leave. Everyone was very professional and attentive to my needs. They took the time to answer all of my question and helped me every step of the More

by Divette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Jawad GM, Chris Olson
Apr 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for your kind words! We are happy to hear that our staff members provided you an excellent experience!

April 20, 2021

The work they did was done correctly however their communication was lacking. My car was in fir warranty work and it took five days for them to confirm the extended warranty was approved. When I perso More

by James Pautlitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Delgato
Apr 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for the detailed review! Your business means a lot to us.

April 18, 2021

The service was excellent and faster, and my jeep very clean at the end i recommend other people becausr you don’t wait too much🤗 More

by maricelauribe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Apr 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. We appreciate your kind review!

April 17, 2021

Great experience. Easy to work with. From walking on to the lot to driving away in a new Jeep Wrangler took less than three hours. 'Ski" our sales rep was great to work with. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim "Ski" Szatkowski
Apr 29, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. We appreciate your kind review!

April 15, 2021

Whenever my 2005 Chrysler 300 c needs service. I receive excellent service at Naperville Chrysler. My Car is always washed and i receive a text when my car is ready. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland and Joe
Apr 16, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! We are very pleased that we were able to assist!

April 11, 2021

I recently purchased a 2021 Jeep Sahara from Naperville Jeep. Working with Dave Foland and Chris Olson made the entire process incredibly easy..and enjoyable..it took me less than 2 hours from start to fin More

by MichelleCarr99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS OLSON
Apr 16, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

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