Castle Chrysler Dodge Jeep RAM of Naperville

Ski is a knowledgeable and dedicated salesman. He has a lot of experience in the industry which helped us make a decision on which model to purchase. I enjoyed working with him. lot of experience in the industry which helped us make a decision on which model to purchase. I enjoyed working with him. More

CJ and Chris were very helpful and wonderful. They explained everything went over every detailed of the car I purchased and God bless them all. explained everything went over every detailed of the car I purchased and God bless them all. More

I sat over 15 minutes in express lane waiting on help I got out of the car man walked over to help looked annoyed that he had to come help maybe it wasn’t his job but not my problem I shouldn’t have to exp got out of the car man walked over to help looked annoyed that he had to come help maybe it wasn’t his job but not my problem I shouldn’t have to experience that anyhow I asked for synthetic oil change presented coupon he asked was I sure because I’d generally need to continue getting synthetic rather then blend I said yes but for future reference if I would like to go back to synthetic blend do I need to tell the person doing the next oil change that I have synthetic oil in the car currently or anything as such and I didn’t get a for sure answer a lot of answers were unclear. I just wanted to make sure it wasn’t like gas when you use premium generally you should use as much of the premium gas first before going back to unleaded etc. the gentleman that told my my car was ready was very nice and informative on other subjects. anyway that was my detailed experience. You do what you please with it. More

Everything was fast I had no problem with PAM, I just needed to make a second key. Arrived on Saturday and everything was done very quickly. Thanks for the quickness. high quality needed to make a second key. Arrived on Saturday and everything was done very quickly. Thanks for the quickness. high quality More

Jim "Ski" is a fantastic Salesman! He was friendly, upfront and honest. I could not have asked for a better salesman for my first experience buying a Jeep! I would 100% recommend this dealership and Ji upfront and honest. I could not have asked for a better salesman for my first experience buying a Jeep! I would 100% recommend this dealership and Jim as their salesman! Thank you again for helping me buy my dream car Ski! More

SKI , was great to work with he. made sure things where done in a timely fashtion and made sure I was well informed. I dread car shopping and he made it a pleasant experience . I will definitely recumbent done in a timely fashtion and made sure I was well informed. I dread car shopping and he made it a pleasant experience . I will definitely recumbent him to my friends. More

Jim "Ski" is a fantastic Salesman! He was friendly, upfront and honest. He made buying a car so easy and stress-free. I could not have asked for a better salesman for my first experience buying a Jeep! upfront and honest. He made buying a car so easy and stress-free. I could not have asked for a better salesman for my first experience buying a Jeep! 10/10 would recommend this dealership and Jim as their salesman! Thank you again so very much! More

Work not done on vehicle during first visit. Have to come back! Waited while keys were found. Jeep not washed as promised. Service Manager not around! to talk to or too busy. Wasn’t even offered some kind of back! Waited while keys were found. Jeep not washed as promised. Service Manager not around! to talk to or too busy. Wasn’t even offered some kind of amends for all my troubles! More

Great service and j service advisor Joe Bennish was the best to work with ! I continue to use this dealership for all my service needs . best to work with ! I continue to use this dealership for all my service needs . More

Worked with Nick Marsili was able to make deal with what I was looking for. Would recommend dealship to friends and family. Finance process was quick and easy. I was looking for. Would recommend dealship to friends and family. Finance process was quick and easy. More