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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,592 reviews
October 06, 2021
Problem solvedGreat service helpful thoughtful Worked Problem solved Great service helpful thoughtful Worked with dalton to pick the tires That I wanted Problem solved Great service helpful thoughtful Worked with dalton to pick the tires That I wanted More
by Rfairbanks888
Employees Worked With
Dalton
September 21, 2021
My car was towed in and Dalton in the service department contacted me to let me know it arrived. This was in a Saturday. On Monday Roland called to let me know what the problem was and the cost. Dalton cal contacted me to let me know it arrived. This was in a Saturday. On Monday Roland called to let me know what the problem was and the cost. Dalton called me later to let me know it was ready and answered all my question. They were very accommodating. More
by gobo56
Employees Worked With
Roland and Dalton
September 18, 2021
Awesome service, and great people, they really worked with me to get what I wanted. with me to get what I wanted. More
by Cmg3224
September 08, 2021
Take your business elsewhere! If you want to hassle with the service department, be my guest. I don’t recommend this dealer. I appreciate the workers that are trying to make the best of it but what’s the po the service department, be my guest. I don’t recommend this dealer. I appreciate the workers that are trying to make the best of it but what’s the point of a dealer having a quick lane if you can never use it and when you can it’s a minimum 2 hr wait. No thanks! More
by AlexA.
Employees Worked With
Not listed
September 06, 2021
Barely any communication about my vehicles service, the vehicle was there almost a week. The work was done well. The checkout/cashier process was easy. vehicle was there almost a week. The work was done well. The checkout/cashier process was easy. More
by 1rcs
Employees Worked With
Not sure
September 05, 2021
Mr. Sebastián was very attentive, he gave me not only the appropriate information, he also explained to me the importance of doing preventive maintenance ... Regarding the Service, the staff were very friend appropriate information, he also explained to me the importance of doing preventive maintenance ... Regarding the Service, the staff were very friendly, attentive and helpful (careful attention) ... Thank you for your services .... More
by dglp89
Employees Worked With
Sebastian
