Back

Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Contact Dealership

1565 W Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 1,592 reviews

April 08, 2023

I worked with 2 of your people, and they were both very courteous to me. I asked that they have my vehicle checked over for any problems of which there were very few. Problem solved. Jeep is running nic More

by ninalindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - service dept., and Nic - service dept.
May 02, 2023 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Castle Chrysler Dodge Jeep Ram of Naperville. If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

Castle Jeep have gone above and beyond to service my 2020 Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help More

by Navy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olson, Tom McDonald, Dave Pickell, Reid Levin, Jim "Ski" Szatkowski, Wendy Wegner
April 01, 2023

Castle was wonderful in handling my repairs. They communicated every step of the way, made honest recommendations and kept me informed. I am very pleased with their service team. When I came to More

by Angie_longton
Recommend Dealer
Yes
Employees Worked With
I believe it was Joe in Service
March 29, 2023

Always do a great job! I went in for a last minute oil change. Dealer and team accomodated me and had my vehicle serviced in less than an hour. They treat you like famil More

by jbchapa
Recommend Dealer
Yes
Employees Worked With
service department
March 23, 2023

Dropped truck off a week prior for a repair and when we came to pick up the truck they didn't even start on it. When truck was finally done we had to had more oil because oil light popped on after receivin More

by Highboosttransport
Recommend Dealer
No
Employees Worked With
Name not listed
March 23, 2023

Everyone was very courteous and friendly, which created a nice atmosphere to purchase a vehicle. More

by Ljohnson33125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justus Thomas
March 13, 2023

I was told it would take 1 to 1. 5 hours to complete the service. It took 3 hours! More

by jjandjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
March 09, 2023

Very happy with the service of my Jeep, had to wait on a part to be ordered and delivered. Happybto have my Jeep back. More

by jeffrey.feltes
Recommend Dealer
Yes
Employees Worked With
Jen
March 02, 2023

Very pleased with the service. The time allotted for the service and the price were as quoted. Kayla was a pleasure to work with. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Jones
February 21, 2023

Very helpful from the beginning. I walked in nervous buying a truck and walked out satisfied. Jason was very helpful More

by Tdmachine81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hannan
...
16
...