Back

Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,590 Reviews
Contact Dealership

1565 W Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 1,590 reviews

April 01, 2023

Castle was wonderful in handling my repairs. They communicated every step of the way, made honest recommendations and kept me informed. I am very pleased with their service team. When I came to More

by Angie_longton
Recommend Dealer
Yes
Employees Worked With
I believe it was Joe in Service
March 29, 2023

Always do a great job! I went in for a last minute oil change. Dealer and team accomodated me and had my vehicle serviced in less than an hour. They treat you like famil More

by jbchapa
Recommend Dealer
Yes
Employees Worked With
service department
March 23, 2023

Dropped truck off a week prior for a repair and when we came to pick up the truck they didn't even start on it. When truck was finally done we had to had more oil because oil light popped on after receivin More

by Highboosttransport
Recommend Dealer
No
Employees Worked With
Name not listed
March 23, 2023

Everyone was very courteous and friendly, which created a nice atmosphere to purchase a vehicle. More

by Ljohnson33125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justus Thomas
March 13, 2023

I was told it would take 1 to 1. 5 hours to complete the service. It took 3 hours! More

by jjandjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
March 09, 2023

Very happy with the service of my Jeep, had to wait on a part to be ordered and delivered. Happybto have my Jeep back. More

by jeffrey.feltes
Recommend Dealer
Yes
Employees Worked With
Jen
March 02, 2023

Very pleased with the service. The time allotted for the service and the price were as quoted. Kayla was a pleasure to work with. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Jones
February 21, 2023

Very helpful from the beginning. I walked in nervous buying a truck and walked out satisfied. Jason was very helpful More

by Tdmachine81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hannan
February 17, 2023

Joe Bennish (Service Writer) is the best! Waited on a warranty radio to come in and the day it showed up he got my vehicle in and also did the maintenance while I waited. I have many vehicle More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bennish
February 15, 2023

I’m very happy my experience was very good friendly staff prompt service a real surprise More

by Marius68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Jim "Ski" Szatkowski
...
16
...