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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,590 reviews
April 24, 2023
Excellent service department. Brought vehicle in without appointment they service was completely in one hour. Very friendly customer service. Thank you Mario will definitely come Brought vehicle in without appointment they service was completely in one hour. Very friendly customer service. Thank you Mario will definitely come back. More
by Caliendo.anthony
Employees Worked With
Mario in service department was 5 stars outstanding
April 21, 2023
From phone appointment to the dealership visit- really impressed. Do not make cuts on this dept ever... makes ALL THE DIFFERENCE. ALl personnel was aware, active, and enaging. Very clean as well- I a impressed. Do not make cuts on this dept ever... makes ALL THE DIFFERENCE. ALl personnel was aware, active, and enaging. Very clean as well- I am appreciative and I DO NOT write reviews ever. This deserved a cpl minutes. More
by meghanr
Employees Worked With
Young blonde girl- point conatct at arrival for oil change
April 19, 2023
Vehicle due for oil change. Rep. recommended cleaning fuel jets at 30,000 miles. All done well + very nice wash of vehicle and tires. Rep. recommended cleaning fuel jets at 30,000 miles. All done well + very nice wash of vehicle and tires. More
by coach1929
Employees Worked With
Michael Madison
April 15, 2023
Castle Chrysler Dodge Jeep RAM of Naperville has always been responsive to the service needs for our 2011 Jeep Grand Cherokee Overland, which we purchased from the Naperville dealership, in October 2010. been responsive to the service needs for our 2011 Jeep Grand Cherokee Overland, which we purchased from the Naperville dealership, in October 2010. The responsiveness and complete brake changeout work performed, April 14,2023, was excellent. Many thanks to Nick, and the entire Service crew for their fine efforts. More
by fred.orchard
Employees Worked With
Nick (Service Dept) *****
April 11, 2023
Friendly helpful staff, excellent deal, very nice atmosphere and would highly recommend Castle Ram to anyone looking for a new or used vehicle. atmosphere and would highly recommend Castle Ram to anyone looking for a new or used vehicle. More
by CSC Inc
Employees Worked With
April 08, 2023
I worked with 2 of your people, and they were both very courteous to me. I asked that they have my vehicle checked over for any problems of which there were very few. Problem solved. Jeep is running nic courteous to me. I asked that they have my vehicle checked over for any problems of which there were very few. Problem solved. Jeep is running nicely. More
by ninalindsey
Employees Worked With
Mike - service dept., and Nic - service dept.
April 04, 2023
Castle Jeep have gone above and beyond to service my 2020 Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help and honesty from their Service Manager Mr. Mario Giannolais. Keep up the great work Castle Jeep. I will definitely go back all my sales and services requests More
by Navy
Employees Worked With
Other Employees :
Chris Olson, Jim "Ski" Szatkowski, Wendy Wegner
