Castle Chevrolet of Villa Park - Service Center

Could not find the problem with my Chevy Cruze I have taken my car to Castle Chevy in Villa Park 5 times since October 2018, and they have not been able to diagnose the problem. I give up! I can’t I have taken my car to Castle Chevy in Villa Park 5 times since October 2018, and they have not been able to diagnose the problem. I give up! I can’t take the chemical smell my car is giving off. I did not have the smell when I brought my car in October 2018 for routine maintainence. They told me I needed a water pump and hoses. They replaced them and changed the transmission fluid. Driving home my car was giving off a chemical smell. They said some transmission fluid probably spilled on the pan, and told me to keep driving for a month. I did and the smell did not go away. During the second to the last visit they put UV dye in the transmission fluid, and I drove it around. They told me if smell something come back. Well, I smelled something and there was green fluid under the front of my car 3 times. They told me they could not find anything in my last visit and the leaks were probably from a different car. The Chevy Cruze is not a good model. I do not even trust Chevy’s now. I am going to get a Honda or Toyota next. More

Will be coming back such great service I came in for an oil change. At first there was a blonde gentleman on the right side who didn’t seem to notice or care that I was waiting. I was about I came in for an oil change. At first there was a blonde gentleman on the right side who didn’t seem to notice or care that I was waiting. I was about to leave and a nice young lady named Becky walked over to take care or me. She made the process simple and pain free and I had my car back in no time at all. I will for sure be back to see her for al my future needs! More

Solenoid Valve stuck open I have a new Buick that had a valve go bad when it was -50 degrees outside. I got a loaner and Tony had my truck back the next day. I have a new Buick that had a valve go bad when it was -50 degrees outside. I got a loaner and Tony had my truck back the next day. More

The service department handled the issue quickly. problem was not major. I appreciate the problem was handled quickly. I will definitely take my vehicle back for service at castle Chevy. Thank you problem was not major. I appreciate the problem was handled quickly. I will definitely take my vehicle back for service at castle Chevy. Thank you More

Great experience as always Service let me in with a rush request my car was ready in less than an hour... Now that's Awesome service as always from this dynamic dealership! Service let me in with a rush request my car was ready in less than an hour... Now that's Awesome service as always from this dynamic dealership! More

engine repair my car was repaired on the same day i came in, without a scheduled appointment, car was fixed before the promised time.. everything seems to be wor my car was repaired on the same day i came in, without a scheduled appointment, car was fixed before the promised time.. everything seems to be working More

quick,respectful and informative i like the service ,they took care of me right away and kept me updated on my vehicle and look forward to further vist. thank you i like the service ,they took care of me right away and kept me updated on my vehicle and look forward to further vist. thank you More

Great service , and a oil change and tire rotation , and a wash. Becky was east to deal with, she came and got me when my car was ready. Thanks Becky , and a oil change and tire rotation , and a wash. Becky was east to deal with, she came and got me when my car was ready. Thanks Becky More

Great service No one wants to go to the dealership on a super cold day. However Castle makes the experience comfortable and quick. Always great service at Castle No one wants to go to the dealership on a super cold day. However Castle makes the experience comfortable and quick. Always great service at Castle More

Thanks castle! Great customer service, worked with Jason and he took care of us! Castle took care of me 3/3 times I went there. Castle is #1 in dealership! Great customer service, worked with Jason and he took care of us! Castle took care of me 3/3 times I went there. Castle is #1 in dealership! More