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Castle Chevrolet of Villa Park

Villa Park, IL

4.2
943 Reviews
Welcome to Castle Chevrolet! At Castle YOU WILL ALWAYS BE TREATED LIKE ROYALTY!!! We strive to be the HIGHEST RATED dealer on DealerRater. We pride ourselves on having the LOWEST PRICES anywhere along with the VERY BEST customer service. Our "New School" online car buying process is super simple and super customer friendly. Check out our reviews and see for yourself just what the Castle Difference is all about!
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400 E Roosevelt Rd

Villa Park, IL

60181

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Showing 943 reviews

June 12, 2019

Great buying experience. Salesman Alex was honest. Top notch experience. Dealership gave me the deal I was looking for. Above and beyond. Friendly and trustworthy. Really made sure I was happy with my More

by Jjguy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

We always love to hear back from our clients and we’re glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

June 11, 2019

Old School manners My salesman Ulyses Gomez went over and above to make sure I got what I wanted, including a hand car wash. He took the time to help this dinosaur set u More

by SilverApe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean O'Connell, Ulyses Gomez
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

We hope that you are enjoying your new vehicle! We are delighted to hear that Ulyses was able to work with you to get exactly what you wanted! Congratulations on being a new Traverse owner!

June 11, 2019

Shortest time ever I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Pirtle
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

We greatly appreciate your business and we’re thankful you chose us!

June 04, 2019

Terrific Dealership! They were outstanding in every way possible!! They bent over backwards to be of help to me and accommodated me in a number of ways. I would recommend More

by Steve 142577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean O'Connell, Joe O'Neill, Dave Macaione, Javier Gamboa
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

Customer service is our #1 priority at our dealership and we couldn’t do it without Javier, Dave and our dedicated team! It makes us happy to hear how enjoyable your car-buying experience was at our dealership. We hope you enjoy your new vehicle for many years and we look forward to seeing you back again! Thanks again for choosing us!

June 03, 2019

Friendly Employees This is my family's second purchase from this dealer. Friendly employees, listened to what we were looking for. Would recommend this dealer to others. More

by Dsavaglio#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulyses Gomez
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

We can’t thank you enough for your remarkable feedback and loyalty to our dealership! We’re so thankful to work with you and deliver the best service we can each and every time you visit. Thanks for choosing us!

June 02, 2019

2013 Ford Edge purchase w/ trade-in Very impressive and ethical staff working together as a team at this dealership! From the time I called on the phone to inquire about a car purchas More

by kuniknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Macaione, George Lorenzi
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the five-star review and kind words. We sincerely value your business and look forward to your next visit.

June 02, 2019

Great Customer Service Katie was absolutely amazing, she found us the right Truck for the right price! Ivan helped get us to our budgeted payment, both of them made sure tha More

by KrystinaH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vujovic, Katie Jasionowski
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

Customer service is our #1 priority at our dealership and we couldn’t do it without Katie and our dedicated team! It makes us happy to hear how enjoyable your car-buying experience was at our dealership. We hope you enjoy your new vehicle for many years and we look forward to seeing you back again! Thanks again for choosing us!

May 29, 2019

Horrible customer service! The worst customer service and no help the main focus was what I need to pay for a leak on a 2yr old new car. More

by Mz. Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlex Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019

My pleasant experience My experience with Castle Chevrolet was very pleasant. Fast and courteous service and knowledgeable sales professionals. I was in and out in less than More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay, Jasper Marino
May 22, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the great review! We love to hear that the team was fast and courteous. We look forward to helping you again in the future at Castle Chevrolet!

May 22, 2019

Great service and people Everyone was very welcoming and made the car buying experience great for a new buyer like me. Couldn’t have asked for a better team and I would recomm More

by LAURENCECILIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Politza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Vujovic, Ulyses Gomez
Aug 06, 2019 -

Castle Chevrolet of Villa Park responded

Lauren, thank you so much for leaving us such a positive review. Our team here at Castle Chevrolet will appreciate your kind words. We hope you enjoy your new vehicle and make sure to come and visit us again soon!

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