Castle Chevrolet of Villa Park

I was very satisfied with my Castle service. Some women may feel intimadated with the negotiations, not me. Ryan was an excellent sales person, I knew what kind of car I wanted and the process was seamless may feel intimadated with the negotiations, not me. Ryan was an excellent sales person, I knew what kind of car I wanted and the process was seamless. Michael and Tom were great also. They were all professional, friendly, knowledgeable and polite. I asked a lot of questions and they all explained to me in an un-rushed polite manner. The whole atmosphere at Castle was pleasant and it was neat and clean. During the waiting period I was offered refreshments. I have purchased several new cars before and this was a good experience on not being pressured for something I was not interested in. I also want to thank the owner/manager of Castle for treating your employees respectful, the moral in an office starts at the top and is reflected down, it shows good office morale. The website is the best of any car dealer, I virtually looked at the car I wanted and the details all from the comfort of my home. I traveled a great distance to purchase my car from Castle. Thank You More

First car purchase was a success! Thrilled with my purchase and the with the knowledge and assistance of Clemente. He was able to answer any and all questions and made my visits to the dealership ver purchase and the with the knowledge and assistance of Clemente. He was able to answer any and all questions and made my visits to the dealership very pleasant. Purchase of the vehicle was seamless- I recommend Castle to anyone! More

I would like to commend James Melone and Katie Doogan for their exceptional customer service they provided to me while my car was being serviced. They kept me informed about the status of my vehicle on a da their exceptional customer service they provided to me while my car was being serviced. They kept me informed about the status of my vehicle on a daily basis. They thoroughly explained the measures and procedures that were being taken to ensure that my vehicle would be operating as it should. They were very patient and helpful. They went above and beyond the call of duty to make sure that I was a satisfied customer. More

As the economy remains in flux the customer can only look for the best value possible now a days. I realize that every one has to make a dollar but as a customer I have to save one as well. Customer service for the best value possible now a days. I realize that every one has to make a dollar but as a customer I have to save one as well. Customer service is a tremendous part of value to me. The folks at Castle held themselves accountable on a service issue of mine and not only performed their work professionally but assisted me in saving dollars for the future. That's a great value in my estimation. That's why I have no reservations in take my vehicles to a dealership with that kind of commitment to service. More

Well i really dont know where to start at, but im very pleased at how i was treated at Castle Chevrolet. Rosa Martinez who was my sales rep. understood what i needed and at the price i was looking for, sh pleased at how i was treated at Castle Chevrolet. Rosa Martinez who was my sales rep. understood what i needed and at the price i was looking for, she worked with me and helped me choose the right truck for my needs and all within the price range i was looking for, over all im completly satisfied with the service, help and atention i recieved at Castle Cherolet More

Our experience with Castle Chevrolet was a very pleasant one. We came in knowing exactly what we wanted and the employees worked to get us just that. We were very satisfied with the price of the vehicle, one. We came in knowing exactly what we wanted and the employees worked to get us just that. We were very satisfied with the price of the vehicle, the friendliness of the employees, and the overall atmosphere. Teddy Muriithi, our sales person, was very friendly, answered all of our questions, and worked with us to get exactly what we wanted. He was very helpful and made our car buying experience very pleasant. I would recommend this dealer to anyone looking to purchase a vehicle. More

Brought in my 2007 Malibu Maxx for a vibration noise coming from the dashboard area. It happens over 45 miles per hour. Told her to have mechanic drive it to hear the noise. Sounds like fluttering at coming from the dashboard area. It happens over 45 miles per hour. Told her to have mechanic drive it to hear the noise. Sounds like fluttering at times. Mechanic drove it, heard the noise, checked everything he could and said everything was tight nothing loose to be making the noise. I went on the internet and found a quick fix. Joy made sure that this quick fix got taken care of and guess what the noise is gone. But that's how she is, she always works to solve the problem. My husband had an oil consumption problem with his 2005 Silverado, she told him to come in every so many 1000 miles and we'll keep track of it and after a long process they finally found the problem. She doesn't want you to keep coming back for the same problem, she really works to find a solution. More

Ivan was extremely helpful and worked with me to bring the vehicle into my budget. He was extremely friendly, informative and polite. He worked with me to insure that the car would fall into a comfortable the vehicle into my budget. He was extremely friendly, informative and polite. He worked with me to insure that the car would fall into a comfortable monthly payment for me and gave me an incredible deal. It was a pleasure doing business with him! More

I took my truck in for a concern about some noise. It turned out the problem was just worn brakes. Jim was very knowledgeable and informed me of the situation. Service was preformed as needed. Overall turned out the problem was just worn brakes. Jim was very knowledgeable and informed me of the situation. Service was preformed as needed. Overall a good experiance. I would recommend Castle Chevrolet service More

The salesman was a very nice, personable man. I felt very comfortable talking with him. The exact vehicle that I was looking for was not in stock and he checked for me to see which vehicles were expect very comfortable talking with him. The exact vehicle that I was looking for was not in stock and he checked for me to see which vehicles were expected in the coming week. I needed to purchase one immediately due to an expiring rebate, but I appreciated him checking for me. More