Castle Chevrolet of Villa Park

The service at Castle is professional. The service assistant to contact is Jason Buis. He is knowledgeable himself and he shepherds your car through the process. I always used to hate going to deale assistant to contact is Jason Buis. He is knowledgeable himself and he shepherds your car through the process. I always used to hate going to dealership service departments because the service department representatives were "cold" impersonal functionaries, who didnt' really care about your problem but just saw the customer as a wallet to pick rather than a car to fix. I gladly go to the Castle dealership. Call Castle and ask for Jason in the service department. More

Jason and Leon in the Service Department are very friendly, efficient, and informed. They are very quick to check you in and get back to you when necessary. You never feel like you are getting the friendly, efficient, and informed. They are very quick to check you in and get back to you when necessary. You never feel like you are getting the "run around" like at other dealerships. They give it to you straight. Rory is an outstanding mechanic in the service department at Castle. He goes through all of the checkpoints stated and makes sure everything is up to par. The communication between Rory and Jason and Leon is fantastic. If Rory finds something out of the ordinary or needing attention, he lets Jason or Leon know and they are very quick to call you and see if you want to go ahead with the extra work. I would never bring my car to another dealership for service. The service I receive at Castle far exceeds the service I've received at all the other dealerships I have dealt with in the past combined. Castle's service hours and accomodations make this the place to bring your car. If any of these three guys were to leave, I'd think differently about bringing my car here. More

I do not liking buying cars, for the first time Rosa made it a nice experience for my daughter and myself. She was knowledgeable, friendly and made you fill welcome and valued your time.I had been to several it a nice experience for my daughter and myself. She was knowledgeable, friendly and made you fill welcome and valued your time.I had been to several dealers before stopping at Castle, glad I did and would go back. More

This is my 4th car bought from Castle, first two at Castle Buick, Pontiac, GMC, and last two inlcuding my newest HHR from Castle Chevrolet. Ryan Sitter was very informative and low pressure. All in all Castle Buick, Pontiac, GMC, and last two inlcuding my newest HHR from Castle Chevrolet. Ryan Sitter was very informative and low pressure. All in all a pleasant experience. Also they have a great service department, which is why I have continued to deal with this dealership. More

This was the best and easiest purchase I ever made. Ivan took care of every question I and my wife had regarding the operation maintenance, warranty (etc..) of the vehicle. He is an excellent and very know took care of every question I and my wife had regarding the operation maintenance, warranty (etc..) of the vehicle. He is an excellent and very knowledgeable salesman!!! There was no haggling over the price and we got a very satisfying quote right from the start, from Ivan. I will definitely recommend Castle Chevrolet and especially Ivan to my family and friends. More

I drove 180 miles to purchase a vehicle that I had found online. When we got there to test drive it the vehicle was filthy and the service engine light was alarming...they were not going to do anything abou online. When we got there to test drive it the vehicle was filthy and the service engine light was alarming...they were not going to do anything about this until I signed the paper work to purchase the vehicle. After hours of negotiating they would not service the vehicle but did agree to extend the warranty so that I could take care of it on my own. The problems with the dealership came weeks after the purchase when the payoff was not sent to my bank. I was lied to twice and was told the check was cut and that it had been sent overnite to my bank...this never happened. Every time I called to talk with someone I was put through to 4-5 people before anyone would deal with it. The last time I talked with Maria in the office she said she had sent the check fedex on a Friday and in fact Fedex was not contacted until Monday afternoon, after I had called AGAIN.It was embarrassing for me and my bank to be lied to by Edmund and Maria and for my payoff to not be sent out for 3 weeks after the original purchase. Not satisfied, not worth the drive, not impressed, Never Again! More

This was a big deal for me. I have had my car for 6 years, so buying another car was questionable. But looking up Castle Chevy online I just fell in love with there pricing and what they offer to their years, so buying another car was questionable. But looking up Castle Chevy online I just fell in love with there pricing and what they offer to their customers. Been looking for a car for a while and this was the best decision I made. Thanks Danny at Castle Chevy More

We have never bought a car the same day we shopped for it. But Ivan made the experience so easy and pleasurable, and the financing was so amazing, we went home with a new car. Everyon was friendly, the it. But Ivan made the experience so easy and pleasurable, and the financing was so amazing, we went home with a new car. Everyon was friendly, the deal could not be beat anywhere and the 1.9% interest rate was unthought of. Thanks for making us love a dealership - what a change after 40! years of shopping!! Already told friends and family about you!! More

I went to Castle Chevy to look at a used 2010 Chevy Camaro and I ended up leaving with a 2011 Chevy Camaro! David Calvillo was very quick to respond to my emails when I had questions and concerns. Rya Camaro and I ended up leaving with a 2011 Chevy Camaro! David Calvillo was very quick to respond to my emails when I had questions and concerns. Ryan Sitter is great! He is not one of those pushy salesman who will do anything to sell any car. He knows a lot about the cars that he sales. I have already reccommended Castle Chevy to family and friends! More

Our experience with Castle Chervolet was great. We came in knowing exactly what we wanted and Teddy was very helpful and worked to get us just that. The price was in the range we were looking to spend. Ted in knowing exactly what we wanted and Teddy was very helpful and worked to get us just that. The price was in the range we were looking to spend. Teddy was very friendly and knowledgable of the vehicle we set out to purchase. I would recommend Teddy to anyone looking to purchase a vehicle. This is the second vehicle I purchase from Castle and will continue to do so. More