Castle Chevrolet of Villa Park

Ivan was great to work with. I am very indecisive, and I even made him stay super late so that I could think about my purchase, and he was more then willing to wait. He was also very understanding when I ex even made him stay super late so that I could think about my purchase, and he was more then willing to wait. He was also very understanding when I expressed my concern, and was able to work with my to come up with a number that I wanted. I've had very bad experiences with car dealerships, so I always go in on guard, but this was the first time everything went smooth. I will definitely be reccomending everyone to Ivan, and I plan on going there for my next car too! =) More

Great customer service, very friendly and really worked with me to fit my budget needs. They seemed to go above and beyond to help me obtain what I wanted. I did not have to sacrifice anything to get my ca with me to fit my budget needs. They seemed to go above and beyond to help me obtain what I wanted. I did not have to sacrifice anything to get my car. I will go back again when it is time to buy another new car. More

long time Chevy owner and because i had such a great experience with Danny and the rest of the team i will stay with Chevy for a long time. not to mention i love my car. I will make sure from now on tha experience with Danny and the rest of the team i will stay with Chevy for a long time. not to mention i love my car. I will make sure from now on that if any of my friends or family need a car i will be sending them their way. More

We were very impressed with the friendliness of the dealership. They were very responsive to what we wanted and did everything to meet our needs. Ivan, our sales representative, was very knowledgeabl dealership. They were very responsive to what we wanted and did everything to meet our needs. Ivan, our sales representative, was very knowledgeable about the car, not pushy, and took the time to answer any questions we wanted to know about the car. He has also followed up with us through phone call and e-mail to make sure we were satisfied with the service and the car. We are very satisfied!!! Don and Mary Tipre More

I have only delt with them to get my fleet vehicle serviced but they have done a great job. Everytime one of our vehicles goes in for repair the work is done quicky and we have less downtime. As far a serviced but they have done a great job. Everytime one of our vehicles goes in for repair the work is done quicky and we have less downtime. As far as I know none of our equipment has gone back to them for the same problem. One of the little things I noticed is that when I get my vehicle back there aren't little parts left over rolling around the floor or tools in the engine compartment and yes this has happened at other dealerships. When the time comes for me to replace my personal car I'll keep them in mind. More

I shopped around at least six Chevy dealers who wouldn't even give me the time of day due to my chapter 13.My father in law heard about my experience and recommended Castle Chevrolet,that's where he and my even give me the time of day due to my chapter 13.My father in law heard about my experience and recommended Castle Chevrolet,that's where he and my sister in-law bought there cars.I called and spoke to Mike the finance manager who right away answered my question about my bankruptcy, Mike told me he could help me get a car. At first I dealt with Ivan who was very helpful and made me and my wife feel comfortable.I was in a hurry to get my info to my trustee and came in on Ivans day off,so Mike introduced me to Ryan Sitter who also took time to show me the G-6 that was in my budget.I got the info I needed and sent it to my trustee which took 2 more weeks before I got the ok....I called Ryan back but the car was sold and he quickly found another G-6 for me on 4/23/11.Ryan,Ivan and Mike treated me with respect and patience,most of all great customer service. Me and my wife had a few problems with the car the same day before we left Castle Chevrolet,the car battery died out and Ivan told me not to worry and had service take care of the issue,they gave me a new battery that was awesome.I came in on Monday to hand in some paperwork and my engine light was on so Ryan took care of it along with service dept.I know used cars have problems but when it's taken care of with no hassle,"NOW THAT'S A GREAT FEELING OF TRUST" Thank you very much from the Hernandez family!!!!!! More

Ivan Vujovic & Michael Jackson (xxM) got it done great suv and treatment no pressure free car wash and oil change for life yuo cant beat the you gotta save where you can now a days I will definetly great suv and treatment no pressure free car wash and oil change for life yuo cant beat the you gotta save where you can now a days I will definetly be a repeat shopper plus I am refering them with out a second thought More

What a great place to do business. I had dealt with other dealers that same day. When I got to Castle I was provide with a great price on a new equinox and a generous offer for my trade. Once the deal was do dealers that same day. When I got to Castle I was provide with a great price on a new equinox and a generous offer for my trade. Once the deal was done, they got my paperwork done quickly and I was on my way. I couldn't believe how easy the deal was. I would recommend Castle to anyone who is looking for a great deal and is looking to deal with friendly, knowledgable people. Mark More

I greatly appericate the detail and knowledge that Ryan puts into a customers experience. This is my second new vehicle I have bought with Castle Chevy and am pleased with the results. Ryan sold both vehi puts into a customers experience. This is my second new vehicle I have bought with Castle Chevy and am pleased with the results. Ryan sold both vehicles and without a doubt is one of the reasons why I came back to buy another vehicle. Tom Broderick another key person that makes customer service a priority making this dealership what it is. More

I don't know if the other positive ratings are true or not but I got treated like crap. Mike from internet sales lied to me about the car I was going to buy. We found a chevy that was decently priced with not but I got treated like crap. Mike from internet sales lied to me about the car I was going to buy. We found a chevy that was decently priced with the options we needed. I talked to Mike and he assured me this car was available and asked me to come and see it. I convinced myself and my wife that it was a good deal for us and when we went there after 5 hours, they said the car was sold. They wanted us to buy something$ 3000 more than what we intended for. I think it is their way of false advertising and cheating on people by bringing them in by whatever crook ways they can. More