Castle Chevrolet of Villa Park

From when I arrived on the lot till when I left, Ryan and every other employee I met was courteous and very willing to help me with my purchase. I never felt pressured or hurried into any quick decisions, as every other employee I met was courteous and very willing to help me with my purchase. I never felt pressured or hurried into any quick decisions, as well as never felt forgotten or ignored. Ryan was able to answer all my questions and worked with me to get the plan I wanted. This was my third car buying experience and by far my best. More

This was the second time I worked with Jason to have my Buick Terraza serviced. He is an excellent representative of this dealership and provides great cuntomer service. Buick Terraza serviced. He is an excellent representative of this dealership and provides great cuntomer service. More

My wife and I had a great experience at Castle Chevrolet and would highly recommend their energetic sales staff to any of our family and friends. We will definitely keep them as our first choice when we lo and would highly recommend their energetic sales staff to any of our family and friends. We will definitely keep them as our first choice when we look to buy a new vehicle in the future. More

Castle was very willing to work with us and giving us a second chance. The salesman (Ryan Sitter) was very informative, friendly and excellent in customer service. We were very pleased overall with the v second chance. The salesman (Ryan Sitter) was very informative, friendly and excellent in customer service. We were very pleased overall with the vehicle and price. We would recommend Castle to our family and friends. Great selection of vehicles to choose from and a very helpful staff. More

Set up everything over phone and got pre approved on the internet. Was told manager would work with me to meet my monthly payment goal. Get there and he didn't want to deal with me. Gives me a low ball over internet. Was told manager would work with me to meet my monthly payment goal. Get there and he didn't want to deal with me. Gives me a low ball over on my vehicle. What a waste of 3 hours. DON'T WASTE YOUR TIME AT THIS STEALERSHIP. More

Great work. Everyone was very polite, professional and really cared about me as a customer. Very refreshing to know someone gets it right. Rob McFarland went out of his way to help me understand my issu really cared about me as a customer. Very refreshing to know someone gets it right. Rob McFarland went out of his way to help me understand my issue, my options for repair and his recommendations. He listened to my concerns and addressed them all. I'm coming back. Thanks Rob. More

Bought what I thought was a good car. Sales man answered all my questions said service looked over it, and it was excellent condition. Car ran fine and looked okay (For cost) mentioned car fax and report, all my questions said service looked over it, and it was excellent condition. Car ran fine and looked okay (For cost) mentioned car fax and report, it got breezed over. Forgot to ask again due to long work day myself. Got car home, ran fine for first few days then brakes began to squeal, leak on passenger side and passenger door refusing to roll down. Had it inspected by their service department. Told motor went and no idea on leak that they took apart front of car and carpet up. (Internet searches show leak is design flaw/ known flaw with that type of car, and it was cowl.) Told they could put it together and reseal flaw for 400 (HUH!!!, you have it apart and sealing has to be done when its put back together.If you looked at records of that series, you would see duh cowl and I even mentioned it.) told motor for window was another 400 with service. They still haven't told me brake issue. May just take it to other dealer in area with better rates and honest staff. Dealership has left me with bad taste in my mouth for chevy like Roesch has had for Ford. More

This was my first car buying experience and was so happy that it went as smoothly as it did. I found the car I ended up purchasing online the day before I went it to purchase it and it was just as beautiful that it went as smoothly as it did. I found the car I ended up purchasing online the day before I went it to purchase it and it was just as beautiful in person as it was online. I was greeted outside by Joe Genna who could not have been more helpful and informative about the car. I may not know that much about cars but my father was their with me and him and Joe Genna we're discussing valuable information not only about the car I purchased but many other of them that we're on the Castle Chevrolet lot. Joe Genna was very down to earth and definitely not the greasy xxxxxxxx dealers who are only out to make a quick buck and send you off with a car you paid too much for. I'm glad that I went to not only this dealership but made a purchase with someone I felt very comfortable with. More

I enjoy the experience of working with Castle. I was in need of a new vehicle and Castlewas the only dealership willing to work with me. Given the importance of having a new reliable vehicle takes awy the need of a new vehicle and Castlewas the only dealership willing to work with me. Given the importance of having a new reliable vehicle takes awy the hardship of finding a ride just to do your everyday activities such as going to work and picking up kids. I really appreciate the guys at Castle and would recommend them to anyone who needs a second chance. More

After researching at length on the web, began e-mail dialogue with Castle. Came in to discuss purchasing a new Malibu. Arrived at 7pm - drove new car home at 10pm. Teddy Muriithi was excellent at provi dialogue with Castle. Came in to discuss purchasing a new Malibu. Arrived at 7pm - drove new car home at 10pm. Teddy Muriithi was excellent at providing information, giving us many finance options and making the whole experience pleasant, stress-free, pressure-free and actually fun. He must be one of their top sales folks, because he was the best we ever encountered. And I have been in purchasing for 25 years - so I was totally impressed. Eddie was also very helpful in handling the finance portion. Just a great, casual experience and an awesome deal to boot. I will be back! More