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Castle Chevrolet of Villa Park

Villa Park, IL

Overview
Employees
Reviews
Vehicles
4.3
947 Reviews
Welcome to Castle Chevrolet of Villa Park, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Villa Park, Lombard, Elmhurst, Addison, and Oakbrook Terrace by delivering a seamless and enjoyable car-buying experience. At Castle ...
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400 E Roosevelt Rd

Villa Park, IL

60181

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Showing 947 reviews

December 17, 2023

Mr marlex was great got me in and out in time need more like him nice guy . More

by cwsloan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Castle Chevrolet of Villa Park responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2023

Beware of this dealership. I bought a car with 40k miles and before I even put 20k miles on this car I’ve had to replace both control arms, both ball joints, and the transmiss More

by jamesherrera71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gus Medina, Dave Macaione, Ivan Vujovic
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Dec 01, 2023 -

Castle Chevrolet of Villa Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our GM Mike Castagnino at (630)279-5200 ext. 1127. to discuss your concerns, as your satisfaction is of utmost importance to us.

More
November 07, 2023

A very friendly and helpful staff. Thanks again. Had a great Team to help me get the Truck that I wanted. More

by Kellymjp!
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente Garibay
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Nov 11, 2023 -

Castle Chevrolet of Villa Park responded

We are very happy we could provide you with a positive experience! Please contact GM Mike Castagnino at (630)279-5200 ext. 1127 if there is anything else we can do for you; we are more than happy to help!

October 30, 2023

The dealership was professional and worked wirh my extended warranty. Received free ride to and from my home. More

by tim.kovacik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente Garibay
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Nov 02, 2023 -

Castle Chevrolet of Villa Park responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chevrolet of Villa Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2023

A very friendly and helpful staff. Thanks again Markex for getting my car back on the road. More

by Mr.RonThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Castle Chevrolet of Villa Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! GM Mike Castagnino (630)279-5200 ext. 1127.

September 03, 2023

3rd car I have purchased through Roger Ramirez. He is the sales manager at Castle and I have followed him diligently when he has changed dealerships. I love my Trailblazer, and as always thank you More

by gr8fuldog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Ramirez
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Oct 06, 2023 -

Castle Chevrolet of Villa Park responded

Thanks for highlighting Roger who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day.

February 24, 2023

Had a great Team to help me get the Truck that I wanted. Alex Rocha went over everything really well More

by tcjmechanical
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Jasionowski
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October 14, 2022

Terrible experience. Told us a car would be in on Tuesday, car comes in early and by Monday it is sold !! Terrible service. Should have known when they tacked on an extr More

by Lnaschaefer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Gamboa
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Oct 17, 2022 -

Castle Chevrolet of Villa Park responded

We appreciate your feedback, and we’re disappointed to hear about your negative experience at Castle Chevrolet of Villa Park. We’re committed to making this right, and invite you to reach out to our General Manager, Mike Castagnino, at (866) 283-9901. We look forward to hearing from you.

Oct 17, 2022 -

Lnaschaefer responded

No, thank you !! Talk to your salesman Javier and manager who run your shady operation.

May 07, 2022

Worst experience I ever had they wouldn’t let me use my General Motors discount which is bargain in the UAW agreement with General Motors. Just another way for them to get more money from people. More

by gtraub
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Gamboa
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May 05, 2022

They would not let me use my gm discount. The discount that gm gave all employees under the UAW contract. That is what made me not by from them. You can get emails from me at any time. More

by gtraub
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Gamboa
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