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Castle Chevrolet of Villa Park
Villa Park, IL
947 Reviews
Welcome to Castle Chevrolet of Villa Park, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Villa Park, Lombard, Elmhurst, Addison, and Oakbrook Terrace by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet of Villa Park, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 947 reviews
September 22, 2024
Their service sucks. Do not trust their service manager Anthony fajardo he will lie to your face. Scheduled an appointment for a battery change nothing wrong just 5 years Do not trust their service manager Anthony fajardo he will lie to your face. Scheduled an appointment for a battery change nothing wrong just 5 years old. Called before going said $48.00 for installation. Upon receiving bill there was two additional charges one for perform battery service $54.95 and another for $26.82 pay shop for repair order. Anthony said he would remove from bill but he did not he came back started going through numbers with his calculator. Argued with him long enough. Just don’t go there after purchasing three cars from them I should have known better. Just wanted to use my rewards points up. More
by Stevenmashburn52
Employees Worked With
August 13, 2024
Spectacular service. Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour More
by coopmanu
Employees Worked With
Other Employees :
Mike Castagnino
May 16, 2024
Short and sweet! Negotiated a price online and everything went as planned. No upsell or hassle at the store. Quick test drive followed by 20min for paperwork. Finishe Negotiated a price online and everything went as planned. No upsell or hassle at the store. Quick test drive followed by 20min for paperwork. Finished in 45min. Highly recommend Castle Chevrolet. Thanks again to Alex, Alex, Paul and Tony More
by kevin
Employees Worked With
Paul, Alexandra Tony, Alejandro Rocha
May 07, 2024
The appointment was easy to schedule and very accommodating. When I arrived I was greeted promptly, I was in their system and on my way. The work was performed as quoted and on schedule. I had a accommodating. When I arrived I was greeted promptly, I was in their system and on my way. The work was performed as quoted and on schedule. I had a great experience with the dealer. More
by Berry
Employees Worked With
April 11, 2024
I was received in right away and my vehicle was taken care of quickly. Very easy. care of quickly. Very easy. More
by alanrasnic
Employees Worked With
March 20, 2024
Anthony is a very kind and patient worker, he is overall just amazing. Thank you Anthony for always being so patient. just amazing. Thank you Anthony for always being so patient. More
by Duckie
Employees Worked With
March 03, 2024
Amazing service. Love how they listen to you and not force a sale. Thank you Love how they listen to you and not force a sale. Thank you More
by anthonyfajardo83
Employees Worked With
January 03, 2024
I was treated like crap, like my business didn’t matter. I would give negative stars if I could. General Manager Mike would not come out and talk to me, he wouldn’t even honor the KBB instant cash offer, an I would give negative stars if I could. General Manager Mike would not come out and talk to me, he wouldn’t even honor the KBB instant cash offer, and The guy I dealt with, wouldn’t even look at the offer and when I told them they should at least honor the KBB offer, he said “we don’t have to honor anything”. I wasn’t even talking about the KBB trade in value, the CASH OFFER that is supposed to be honored by participating dealers!! They just wanted me to go or discourage me from selling them my car or saw that I was desperate and take advantage, who knows but they made me feel like xxxx, like I didn’t matter. So, I don’t know if Mike was in a bad mood or what but he could’ve at least had the decency to talk to me, and at least give me a chance to talk. The guys I dealt with didn’t care. Carla, the internet sales person will tell you whatever it takes to get you there. She said they needed inventory cause their Dealer Group purchased 3 new stores so they’re currently offering above market value so they could expand their inventory. Such xx, cause once there, the guy looked at me like I was crazy. This is not right! I am livid that peole like this GM and everyone else involved get to treat you like this cause they feel like they have the upper hand when you are trying to sell your car and not give it to them for their low ball prices More
by Guillermo
