Castle Chevrolet of Villa Park

service Quality of service was excellent very courteous service writers work performed in a timely manner easy to felt an appointment for service All and al Quality of service was excellent very courteous service writers work performed in a timely manner easy to felt an appointment for service All and all grate job More

Car purchase Dealership had good atmosphere. Paperwork was easy to read and understand. Questions were encouraged, and not frowned upon. Enrique, was great to wo Dealership had good atmosphere. Paperwork was easy to read and understand. Questions were encouraged, and not frowned upon. Enrique, was great to work with. He went above and beyond by making sure my car was clean before I drove it off the lot. He was also very thorough at explaining the small details. He made sure I understood how to use the controls and features. Clemente made sure to explain each page that was signed, and that I understood what I was signing. No stone was left unturned. Nikki was very helpful at making sure I had a great insurance plan before I left. She made sure I understood the plan, and also encouraged and welcomed any questions. A pleasure to work with. Overall a very pleasant experience. Great customer service. I look forward to recommending this dealership and the personnel. More

could be better The reason I gave a 3 is a combination of great car service and an awful waiting area. Car service: great. Guys are really friendly. Get things dow The reason I gave a 3 is a combination of great car service and an awful waiting area. Car service: great. Guys are really friendly. Get things down on time and well explained. Waiting area: awful. The waiting area is basically the open space in the middle of traffic between the shop, the showroom, the cashier, etc. It is cold and noisy. The coffee was plain and the sitting area needs some cleaning. More

Great dealership This was the best experience I have had buying a car. It was a smooth process with no surprises. The car was even more beautiful than it was in the pi This was the best experience I have had buying a car. It was a smooth process with no surprises. The car was even more beautiful than it was in the pictures. More

Could not find the problem with my Chevy Cruze I have taken my car to Castle Chevy in Villa Park 5 times since October 2018, and they have not been able to diagnose the problem. I give up! I can’t I have taken my car to Castle Chevy in Villa Park 5 times since October 2018, and they have not been able to diagnose the problem. I give up! I can’t take the chemical smell my car is giving off. I did not have the smell when I brought my car in October 2018 for routine maintainence. They told me I needed a water pump and hoses. They replaced them and changed the transmission fluid. Driving home my car was giving off a chemical smell. They said some transmission fluid probably spilled on the pan, and told me to keep driving for a month. I did and the smell did not go away. During the second to the last visit they put UV dye in the transmission fluid, and I drove it around. They told me if smell something come back. Well, I smelled something and there was green fluid under the front of my car 3 times. They told me they could not find anything in my last visit and the leaks were probably from a different car. The Chevy Cruze is not a good model. I do not even trust Chevy’s now. I am going to get a Honda or Toyota next. More

Awesome if you shopping for a vehicle! I had a great experience shopping for my new car I would hardly recommend this dealership they have great customer service, friendly sales man , rea I had a great experience shopping for my new car I would hardly recommend this dealership they have great customer service, friendly sales man , reasonable Prices, and immediate Insurance look know further More

Great Very friendly Very Helpful Quick to respond to calls emails ect I would recommend this location was an overall good deal Very pleased thus far! Very friendly Very Helpful Quick to respond to calls emails ect I would recommend this location was an overall good deal Very pleased thus far! More

my experience The people there were very nice and got us out of there very quickly. One of the least time consuming car purchases. Saw the car on Autotrader and the The people there were very nice and got us out of there very quickly. One of the least time consuming car purchases. Saw the car on Autotrader and they agreed to the price on the app and not at the dealership which was very nice. Gave us prices for a warranty as well which was helpful. Great experience I’d recommend More