
Castle Chevrolet of Villa Park
Villa Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service John porter is very helpful and knowledgeable about everything for car sales. He walked me through the hold sale and showed me how to operate the car. John porter is very helpful and knowledgeable about everything for car sales. He walked me through the hold sale and showed me how to operate the car. Thanks More
service 1 tony was excellent to work with Your service department is clean and the employees are very helpful and explain things well.. Tony took the time to explain what you get with a servic Your service department is clean and the employees are very helpful and explain things well.. Tony took the time to explain what you get with a service 1 package. The work was done in a timely manner. More
A pleasant experience Purchased a new vehicle at your dealership. Daniel Garcia was my salesperson He was easy to deal with and made what can be a stressful experience not Purchased a new vehicle at your dealership. Daniel Garcia was my salesperson He was easy to deal with and made what can be a stressful experience not scary.He was very helpful . This was my first interaction with your establishment and so far I am very pleased. More
Car Purchase Was happy with the car buying experience and would recommend sending others to the dealership in the future. Happy with the pricing and was well take Was happy with the car buying experience and would recommend sending others to the dealership in the future. Happy with the pricing and was well taken care of. More
Very poor customer service for past customers I purchased a new Equinox in 2014 and had a great experience when I purchase. I have since traded in the vehicle. I've been trying to reach someone/ I purchased a new Equinox in 2014 and had a great experience when I purchase. I have since traded in the vehicle. I've been trying to reach someone/anyone in Finance regarding the refund for my unused portion of the extended warranty and have been unsuccessful for over two weeks. Messages are not returned as I'm sent to a general mailbox with no name and reception puts me on hold for 10-15 minutes at a time. I sent the necessary paperwork with a signature required for delivery and would like confirmation that it's been received and will be processed timely. Horrible customer service and assistance since my purchase. More
New truck! Excellent customer service. Went there to look and drive the 2019 Traverse. John Porter was great and super attentive but not pushy. Katie was great t Excellent customer service. Went there to look and drive the 2019 Traverse. John Porter was great and super attentive but not pushy. Katie was great too but seemed less knowledgeable but that could have just been me going back and forth with the price and financing. More
Awesome Service This is my First auto with castle Chevrolet and my experience was awesome from the start! My purchase experience was smooth, easy and quick. Enrique G This is my First auto with castle Chevrolet and my experience was awesome from the start! My purchase experience was smooth, easy and quick. Enrique Garibay my sales person was greaaat and my first servce experience with my consultant Jason Buis was very friendly and helpful. Great Staff at castle Chevrolet. I will be a long time customer and I Love my new car!💜💜 More
Fantastic long distance buying experience Gave the dealership a call from Kansas City to inquire about a vehicle and from start to finish every single person I worked with was fantastic. We fi Gave the dealership a call from Kansas City to inquire about a vehicle and from start to finish every single person I worked with was fantastic. We finalized price and details then I bought a flight for the next day out to Chicago. Enrique picked me up at the door and was a great resource of knowledge on Chevy vehicles and made the experience very personal. I appreciate all the time he took with me and getting me back to the dealership from the airport and rolling up to my new car ready for a test drive. Absolute pleasure to work with and definitely will keep this dealership in mind for future buys even if it is 8 hours away from my home! :) More
Excellent! Shaun was a big help! Such great salesmanship. He made the whole experience very smooth. Thanks Again!!! I can't wait to get settled in my new car! Shaun was a big help! Such great salesmanship. He made the whole experience very smooth. Thanks Again!!! I can't wait to get settled in my new car! More
Estoy feliz 😊 Me arreglaron un problema con el calentador de mi carro y el personal es muy amable 😊me cambiaron el motor del calentón y me agrada que tengan person Me arreglaron un problema con el calentador de mi carro y el personal es muy amable 😊me cambiaron el motor del calentón y me agrada que tengan personal que habla español More